Mortgage Loan Clerk

1 month ago


Kansas City, United States Public Safety Credit Union Full time
Job DescriptionJob DescriptionSalary: $17 - $20 per hour, DOE

With more than $180 million in assets, Public Safety Credit Union in Kansas City, Missouri, is seeking a Mortgage Loan Clerk to ensure the accurate and timely processing of mortgage loan applications. With a strong and growing local economy and a history of 90 years of service to first responders, the Credit Union is in a great position for the future.


Essential Duties:


  • Process applications for home equity and 1st mortgage loans.
  • Assist the Mortgage Loan Officer and/or Underwriter in providing all applicable disclosures to borrowers.
  • Collect all documentation for each loan file according to regulatory and secondary market requirements.
  • Order and review credit reports, title work, flood certificates, employment verification, verification of deposit and any other applicable documentation for each loan file.
  • Communicate with other professionals, including title companies and real estate agents.
  • Submit files to the assigned Mortgage Loan Officer and/or Underwriter.
  • Provided assistance with various projects within the Loan Service Department.
  • Identify all cross-sell opportunities and actively sell Credit Union products and services through daily face-to-face and telephone contact with existing and potential members. 
  • Assist with maintaining loan servicing for all real estate loans. 
  • Assist with maintaining and reporting data on all applicable real estate loans as required by the Home Mortgage Disclosure Act (HMDA).
  • Research and resolve problems on members’ accounts.
  • Maintain comprehensive, up-to-date knowledge of all State and Federal regulations that are applicable to the transactions performed in lending.
  • Maintain knowledge of all Credit Union policies and processes within the lending area.
  • Maintain working knowledge of Credit Union’s safety and security procedures relating to safety, false alarms, robberies, bomb threats, and extortion.
  • Ensure confidentiality and accuracy of all member information.
  • Perform other duties as assigned by management.


Skills & Abilities


  • Strong verbal and written communication skills.
  • Organize and prioritize multiple projects, tasks, and deadlines.
  • Punctual and dependable.
  • Interact respectfully, professionally, and compassionately with members.
  • Make decisions within guidelines and parameters to resolve member issues.
  • Attention to detail, ensuring accuracy and quality of work.
  • Ability to work at any PSCU.*


Position Requirements


  • High school diploma or equivalent required.
  • Consumer or mortgage lending experience preferred.
  • May be required to register with the Nationwide Mortgage Licensing System and Registry (NMLS) and maintain a status of good standing under the SAFE Act requirements.

Competitive Compensation and Excellent Benefits Package Includes: 


  • Medical, Prescription, Dental, Vision, Life, and Short- and Long-Term Disability Insurance
  • Health Savings Account
  • Paid Time Off and Holiday Pay
  • 401(K) Plan with employer match
  • Education reimbursement for approved programs
  • PSCU banking privileges for you and your family



This is an entry-level opportunity for someone interested in lending support. If this interests you, please click the link to submit your resume. We look forward to meeting you 


*The Mortgage Loan Clerk is not a remote position. 


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