Customer Service Representative Early Mornings

4 months ago


Ankeny, United States Planet Fitness - PF Baseline Fitness Full time
Job DescriptionJob DescriptionBenefits:
  • Company parties
  • Employee discounts
  • Flexible schedule
  • Free uniforms
  • Opportunity for advancement
  • Training & development
  • Wellness resources

Job Summary


The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.

Essential Duties and Responsibilities


  • Customer Service Representative greets members, prospective members and guests, providing exceptional customer service.
  • Handle all front desk related activities including:
    • Answer phones in a friendly manner and assist callers with a variety of questions.
    • Check members into the system.
    • New member sign-up.
    • Take prospective members on tours.
  • Facilitate needed updates to members accounts.
  • Respond to member questions and concerns in a timely and professional manner and elevate to Assistant Manager or Manager as needed.
  • Assist in maintaining the neatness and cleanliness of the club.
Qualifications/Requirements


  • Customer service background preferred.
  • Basic computer proficiency.
  • A passion for fitness and health.
  • Upbeat and positive attitude
  • Punctuality and reliability is a must.
  • Exceptional customer service skills; able to interact in a positive and professional way with members and co-workers, exceeding the members expectations.
  • Strong listener with the ability to empathize and problem solve.
  • Demonstrate diplomacy in all interactions while using appropriate behavior and language.
  • Must be 18 years of age or older.
Physical Demands


  • Continual standing and walking during shift.
  • Continual talking in person or on the phone during shift.
  • Must be able to occasionally lift up to 50 lbs.
  • Will occasionally encounter toxic chemicals during shift.
Other


  • Employee Recognition Program
  • Advancement Opportunities
Check us out on LinkedIn at: Planet Fitness - PF Baseline Fitness



  • Ankeny, Iowa, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesCustomer Service Representative greets members, prospective members and guests, providing exceptional customer...


  • Ankeny, United States Planet Fitness Full time

    Benefits: Company parties Employee discounts Flexible schedule Free uniforms Opportunity for advancement Training & development Wellness resources Job Summary The Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and...


  • Ankeny, Iowa, United States Panera Bread Full time

    Work with Us at Panera BreadAbout the RoleWe are seeking experienced and enthusiastic individuals to join our team as Customer Service Representatives. As a key member of our bakery-cafe team, you will be responsible for providing exceptional customer service, preparing our award-winning food, and maintaining a clean and welcoming environment.Key...


  • Ankeny, Iowa, United States Domino's Pizza LLC Full time

    Domino's Pizza LLC: Customer Service RepresentativeWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC.Key Responsibilities:Greet customers and provide a positive experienceTake customer orders using our technology and Point of Sales SystemEnsure orders are organized...


  • Ankeny, Iowa, United States Wal-Mart Stores , Inc. Full time

    Job SummaryWe are seeking a highly skilled Member Service Representative to join our team at Wal-Mart Stores, Inc. in Ankeny, IA. As a Member Service Representative, you will be responsible for providing exceptional customer service to our members, ensuring a positive shopping experience, and maintaining a clean and organized store environment.Key...


  • Ankeny, Iowa, United States The Salvation Army USA Central Territory Full time

    Job Title: Customer Service RepresentativeJob Summary:The Salvation Army USA Central Territory is seeking a Customer Service Representative to provide excellent customer service to our shoppers and donors. As a Customer Service Representative, you will be responsible for maintaining a clean and well-organized work and shopping experience, handling each...


  • Ankeny, Iowa, United States Planet Fitness Full time

    Job SummaryThe Customer Service Representative will be responsible for creating a positive member experience by providing a superior level of customer service to Planet Fitness members, prospective members and guests.Key ResponsibilitiesProvide exceptional customer service to members, prospective members and guests, ensuring a positive and welcoming...


  • Ankeny, United States NW Full time

    ** Customer Service Representative** **Job Category****:** Customer Service/Teller **Requisition Number****:** CUSTO001567 Showing 1 location **Job Details** **Description** **Essential Functions & Responsibilities**Include, but are not limited to: - Responsible for processing customer (external and internal) transactions in an accurate and professional...


  • Ankeny, United States U-Haul Full time

    Location: 1503 S Ankeny Blvd, Ankeny, Iowa 50023 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company’s...


  • Ankeny, United States U-Haul Full time

    Location: 1503 S Ankeny Blvd, Ankeny, Iowa 50023 United States of America Are you a people person? Do you love helping others? U-Haul is in search of friendly, motivated people for the position of Customer Service Representative. As a Customer Service Representative, you will work as part of a supportive team to be the face of U-Haul company's exceptional...


  • Ankeny, Iowa, United States NW Full time

    Job SummaryNW is seeking a highly skilled and customer-focused Customer Service Representative to join our team. As a key member of our customer service team, you will be responsible for providing exceptional customer service and support to our clients.Key ResponsibilitiesProvide prompt, efficient, and courteous service to customers via phone, email, and...


  • Ankeny, Iowa, United States Domino's Pizza LLC Full time

    Job SummaryWe are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Domino's Pizza LLC. As a key member of our team, you will be responsible for providing exceptional customer service, ensuring a positive dining experience, and maintaining a clean and safe environment.Key...


  • Ankeny, Iowa, United States Massage Envy Full time

    {"title": "Sales and Customer Service Representative", "description": "Unlock Your Potential at Massage EnvyAre you passionate about delivering exceptional customer experiences? Do you thrive in a fast-paced environment where no two days are the same? As a Sales and Customer Service Representative at Massage Envy, you\u2019ll have the opportunity to make a...


  • Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma center operations, you will be responsible for providing exceptional service to our donors and ensuring a smooth and efficient experience.Key ResponsibilitiesAnswer phones and greet...


  • Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative at our Plasma Donation Center in Ankeny, IA.Key ResponsibilitiesProvide exceptional customer service to donors and internal stakeholdersAssist with donor appointments, create or pull donor record files, and maintain an...


  • Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our Plasma Donation Center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key ResponsibilitiesScreen new and repeat donors, taking and recording vital signs and...


  • Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors and ensuring a smooth and efficient plasma donation process.Key ResponsibilitiesAnswer phones and greet all visitors to the...


  • Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional service to our donors, ensuring their safety and satisfaction.Key Responsibilities:Screen new and repeat donors, taking and recording vital signs and...


  • Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the RoleWe are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. In this role, you will be responsible for providing exceptional customer service to our donors and internal stakeholders, while also maintaining a safe and efficient work environment.Key ResponsibilitiesAnswer phones...


  • Ankeny, Iowa, United States Biolife Plasma Services Full time

    About the Role:We are seeking a highly motivated and customer-focused individual to join our team as a Medical Customer Service Representative. As a key member of our plasma donation center, you will play a vital role in ensuring the safety and satisfaction of our donors.Key Responsibilities:Screen new and repeat donors to ensure their eligibility to...