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Regional Manager

4 months ago

Midland, United States Dorf Ketal Chemicals Full time
Job DescriptionJob Description

JOB TITLE: Regional Manager

DEPARTMENT: Sales

REPORTS TO: Director of Sales

SUMMARY: Responsible for overseeing sales contracts and key customer relationships, defining service levels, advising on pricing strategies, and driving sales development within the region. Ensures the execution of the commercial strategy, working closely with the regional operations team to guarantee the fulfillment of agreed service levels. Provides inputs and forecasts for regional operations activities, including demand, supply, and inventory planning.

DUTIES AND RESPONSIBILITIES:

Sales Strategy and Planning:

  • Develop and execute regional sales strategies aligned with company objectives.
  • Set sales targets and objectives for the region and ensure they are met or exceeded.
  • Analyze market trends and competitors to identify opportunities and threats.

People Management:

  • Recruit, train, and manage a team of sales professionals.
  • Provide coaching, mentoring, and performance feedback to sales team members.
  • Foster a high-performance culture focused on achieving sales targets and customer satisfaction.
  • Support and assist in implementing and maintaining certified management systems ascribed to DK such as ISO 9001. Identify training needs of personnel. Promote awareness of risks and opportunities associated with their work. Maintain an understanding of the Quality policy and how they personally contribute to meeting DK objectives and goals
  • Support and assist in implementing and maintaining the RCMS program. Identify training needs of personnel. Promote awareness of the RCMS guiding principles and Dorf Ketal's HSSE policy, objectives and goals in addition to how they can contribute to them.

Client Relationship Management:

  • Build and maintain strong relationships with key clients and stakeholders.
  • Address client needs and ensure high levels of customer satisfaction.
  • Negotiate and close high-value sales deals.

Business Development:

  • Identify and pursue new business opportunities within the region.
  • Develop and maintain a pipeline of potential clients and projects.
  • Participate in industry events and networking activities to expand the company’s presence.

Sales Operations:

  • Monitor and report on sales performance and key metrics.
  • Prepare regular sales forecasts and reports for senior management.
  • Ensure compliance with company policies and procedures.

Collaboration:

  • Work closely with other departments to support sales efforts.
  • Collaborate with regional managers in other areas to share best practices and strategies.

SUPERVISORY RESPONSIBILITIES:

  • This job will have supervisory responsibilities.

QUALIFICATIONS:

  • Education/Experience:
    1. Bachelor’s degree in Business Management, Chemistry, or Engineering, MBA Preferred
    2. 10+ years of experience in the oil industry with at least 3 years of sales management experience
  • Required Skills/Abilities:
    1. Excellent leadership and team management skills
    2. Strong analytical and strategic thinking abilities
    3. Excellent communication and interpersonal skills
    4. Ability to travel within the region as required

COMPETENCIES:

  • Adaptability - Adapts to changes in the work environment; Manages competing demands; Changes approach or method to best fit the situation; Able to deal with frequent change, delays, or unexpected events.
  • Attendance/Punctuality - Is consistently at work and on time; Ensures work responsibilities are covered when absent; Arrives at meetings and appointments on time.
  • Business Acumen - Understands business implications of decisions; Displays orientation to profitability; Demonstrates knowledge of market and competition; Aligns work with strategic goals.
  • Change Management - Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results
  • Cost Consciousness - Works within approved budget; Develops and implements cost saving measures; Contributes to profits and revenue; Conserves organizational resources.
  • Customer Service - Manages difficult or emotional customer situations; Responds promptly to customer needs; Solicits customer feedback to improve service; Responds to requests for service and assistance; Meets commitments.
  • Dependability - Follows instructions, responds to management direction; Takes responsibility for own actions; Keeps commitments; Commits to long hours of work when necessary to reach goals; Completes tasks on time or notifies appropriate person with an alternate plan.
  • Ethics - Treats people with respect; Keeps commitments; Inspires the trust of others; Works with integrity and ethically; Upholds organizational values.
  • Initiative - Volunteers readily; Undertakes self-development activities; Seeks increased responsibilities; Takes independent actions and calculated risks; Looks for and takes advantage of opportunities; Asks for and offers help when needed.
  • Innovation - Displays original thinking and creativity; Meets challenges with resourcefulness; Generates suggestions for improving work; Develops innovative approaches and ideas; Presents ideas and information in a manner that gets others' attention.
  • Interpersonal Skills - Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Keeps emotions under control; Remains open to others' ideas and tries new things.
  • Judgement - Displays willingness to make decisions; Exhibits sound and accurate judgment; Supports and explains reasoning for decisions; Includes appropriate people in decision-making process; Makes timely decisions.
  • Motivation - Sets and achieves challenging goals; Demonstrates persistence and overcomes obstacles; Measures self against standard of excellence; Takes calculated risks to accomplish goals.
  • Oral Communication - Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Participates in meetings.
  • Organizational Support - Follows policies and procedures; Completes administrative tasks correctly and on time; Supports organization's goals and values; Benefits organization through outside activities; Supports affirmative action and respects diversity.
  • Planning/Organizing - Prioritizes and plans work activities; Uses time efficiently; Plans for additional resources; Sets goals and objectives; Organizes or schedules other people and their tasks; Develops realistic action plans.
  • Problem Solving - Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
  • Professionalism - Approaches others in a tactful manner; Reacts well under pressure; Treats others with respect and consideration regardless of their status or position; Accepts responsibility for own actions; Follows through on commitments.
  • Quality - Demonstrates accuracy and thoroughness; Looks for ways to improve and promote quality; Applies feedback to improve performance; Monitors own work to ensure quality.
  • Safety and Security - Observes safety and security procedures; Determines appropriate action beyond guidelines; Reports potentially unsafe conditions; Uses equipment and materials properly.
  • Strategic Thinking - Develops strategies to achieve organizational goals; Understands organization's strengths & weaknesses; Analyzes market and competition; Identifies external threats and opportunities; Adapts strategy to changing conditions.
  • Teamwork - Balances team and individual responsibilities; Exhibits objectivity and openness to others' views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone's efforts to succeed.
  • Technical Skills - Assesses own strengths and weaknesses; Pursues training and development opportunities; Strives to continuously build knowledge and skills; Shares expertise with others.
  • Written Communication - Writes clearly and informatively; Edits work for spelling and grammar; Varies writing style to meet needs; Presents numerical data effectively; Able to read and interpret written information.

The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management’s right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.