Customer Support Representative

2 weeks ago

Towson, United States DreamCrafters Management Full time
Job DescriptionJob Description

The consumer comes first within the hospitality industry and that is no exception at Dreamcrafters Management. Our Customer Support Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Representative, you will be a part of creating and delivering amazing consumer experiences. Whether it's getting answers quickly, consulting on products with compassion, or resolving their issues with a smile, the Customer Support Representative’s hospitality will be the difference between their encounter being just average or an exceptional one.

Like the hospitality industry, the primary purpose of the Customer Support Representative is to meet and exceed company sales goals in conjunction with cultivating a long-term relationship with our client’s customers. As a Customer Support Representative, you will discover the value of personal interactions through hospitality providing customers with a customized yet professional experience.

The responsibilities and tasks of the Customer Support Representative consist of:

  • Understanding clients’ products to properly explain services and benefits to consumers and answer any questions so they get what they genuinely need
  • Keeping a record of customer interactions, processed orders, and service schedules
  • Taking initiative and demonstrating a “can-do” mindset, meeting challenges head-on no matter how difficult or stressful situations become
  • Maintaining a positive and professional attitude and exemplifying trustworthiness and hospitality toward consumers and staff
  • Managing a team of Junior Customer Support Representatives

We want someone in the Customer Support Representative role whose qualifications include:

  • Minimum of a high school diploma
  • At least one year in Customer Support Representative roles or hospitality positions such as retail or restaurant
  • Ability to recognize, apply and explain your product or service knowledge
  • Dedicate consistent learning and training to master the craft of hospitality to increase customer experience
  • Be an effective problem solver
  • Outgoing personality with a passion for helping others
  • Passion for increasing in-person hospitality skill set to build better relationships
  • Excellent communications skills

As an entry-level position, no matter your skill set or experience in the hospitality field, we will train you to become confident in providing the highest level of customer service possible. If you have a passion for helping others, you will fit in with our company culture. We have created a collaborative environment that encourages all Customer Support Representatives to feel that they are growing their personal skill set in communication, hospitality, routine, and confidence while advancing their careers in the process.

Powered by JazzHR

5aWpppJjIo

  • Customer Support Representative

    1 week ago

    Towson, United States DreamCrafters Management Full time

    The consumer comes first within the hospitality industry and that is no exception at Dreamcrafters Management. Our Customer Support Representatives help the local neighborhoods by offering products and services from our various clientele to increase their brand awareness and community outreach. As a Customer Support Representative, you will be a part of...

  • Client Support Representative

    2 weeks ago

    Towson, United States Core 9 Concepts Full time

    Job DescriptionJob DescriptionCore 9 Concepts delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...

  • Client Support Representative

    4 days ago

    Towson, United States Core 9 Concepts Full time

    Job DescriptionJob DescriptionCore 9 Concepts delivers the industry's most innovative and unforgettable client experience. We bring together products and solutions to enable businesses to build, operate, and grow their brand. We are eagerly searching for a driven and eager individual to step into our Client Support Representative role to help us achieve...

  • Customer Service and Sales Representative

    2 days ago

    Towson, United States Core 9 Concepts Full time

    Job DescriptionJob DescriptionAt Core 9 Concepts, we specialize in taking our clients' product inquiries and turning them into profitable accounts. This consultative approach has increased our clients' brand popularity and created additional opportunities within our company, for growth and development. Our entry-level Customer Service and Sales...

  • Customer Enrollment Representative

    1 week ago

    Towson, United States LOCAL FIRM HIRING Full time

    This is an Entry-level position that serves customers’ needs both at our firm and in the field by providing information about products & services to grow business while handling & resolving issues… Skills needed including listening, customer service, product knowledge, quality focus, problem-solving, market research, office, and phone skills, resolving...

  • Business Development Representative

    4 days ago

    Towson, United States DreamCrafters Management Full time

    Job DescriptionJob DescriptionHere at Dreamcrafters Management, we are a rapidly growing Business Development firm specializing in individualized marketing and sales strategies to meet the needs of our clients. We are seeking a driven and professional entry-level Business Development Representative to assist our growing consumer base to assist in product...

  • Patient Services Representative

    1 day ago

    Towson, United States US Fertility, LLC Full time

    Job DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing...

  • Patient Services Representative

    1 week ago

    Towson, United States US Fertility, LLC Full time

    Job DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people’s lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing...

  • Acquisitions Sales Representative

    1 week ago

    Towson, United States Kendall Hunt Publishing Full time

    Job DescriptionJob DescriptionReady to leave your mark on Higher Education? Do you thrive in building relationships and exceeding goals? Kendall Hunt Publishing is seeking a talented Acquisitions Sales Representative to join our team with strong communication and sales skills to cultivate lasting relationships with college professors. We are looking for...

  • Patient Services Representative Trainer

    5 days ago

    Towson, United States Shady Grove Fertility Full time

    Enjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing practice. The work we do building...

  • Customer Service Specialist

    7 days ago

    Towson, United States CareerBuilder Full time

    Location: GREATER BALTIMORE MEDICAL CENTER - 32003005 Working with Sodexo is more than a job; its a chance to be part of something greater. Youll belong in a company and team that values you for you; youll act with purpose and have an impact through your everyday actions; and youll be able to thrive in your own way. What We Offer: Full array of benefits...

  • Patient Services Representative Trainer

    1 day ago

    Towson, United States US Fertility, LLC Full time

    Job DescriptionJob DescriptionEnjoy what you do while contributing to a company that makes a difference in people's lives. Shady Grove Fertility, one of the premier fertility centers in the United States, continually seeks experienced, compassionate, and dynamic team players who are committed to delivering exceptional patient care to join our growing...

  • B2B Sales Representative

    1 week ago

    Towson, United States USB Payment Processing NE Inc Full time

    Job DescriptionJob DescriptionUSB Payment Processing is a 26-year-old locally owned company based in Towson Maryland.We are proud to work with many Banking and Accounting referral partners within the Greater Maryland area to provide our small business clients with innovative and state of the art payment solutions designed to help them manage and increase...

  • Property Management Administrative Support

    Found in: beBee S US - 2 weeks ago

    Towson, United States Pelican Property Management Full time

    Benefits: 401(k) Health insurance Opportunity for advancement Paid time off Assist the Community Association Managers (COA) with physical, financial, administrative, and public relations management. In addition, assist the COA with the community Board of Directors in enforcing the corporation’s bylaws, declaration, rules, and regulations. Looking for a...

  • Property Management Administrative Support

    1 week ago

    Towson, United States Pelican Property Management Full time

    Job DescriptionJob DescriptionBenefits:401(k)Health insuranceOpportunity for advancementPaid time off Assist the Community Association Managers (COA) with physical, financial, administrative, and public relations management. In addition, assist the COA with the community Board of Directors in enforcing the corporations bylaws, declaration, rules, and...

  • Property Management Administrative Support

    Found in: beBee jobs US - 2 weeks ago

    Towson, United States Pelican Property Management Full time

    Benefits:401(k)Health insuranceOpportunity for advancementPaid time offAssist the Community Association Managers (COA) with physical, financial, administrative, and public relations management. In addition, assist the COA with the community Board of Directors in enforcing the corporation's bylaws, declaration, rules, and regulations.Looking for a qualified...

  • Senior Purchasing Agent

    Found in: Talent US A C2 - 1 week ago

    Towson, United States InsideHigherEd Full time

    Responsibilities and DutiesSolicit, evaluate, award, and exercise contracting officer authority for moderate to high-value contracts (with a focus on  construction services, facilities maintenance, and other complex services) in a timely manner. Assist with development of scope of work, determine procurement methodology, identify/screen new sources, conduct...

  • Entry Level Brand Ambassador

    Found in: beBee jobs US - 1 week ago

    Towson, United States Chrome Solutions Full time

    Chrome Solutions is inspired to be the most admired, value-driven, and agile marketing and sales consulting firm in the industry We continue to set the standard for excellence in customer acquisition and establishing a repeat customer base for our clients. We represent one of the most renowned telecommunications clients across the globe and need some...

  • Account Manager | Entry Level

    6 days ago

    Towson, United States NCA Full time

    Account Manager | Entry Level At NCA Inc, we work hard to develop an industry-leading team. Therefore, we are currently interviewing for an Entry Level Account Manager who will take the time to meet with business owners one on one in a consultative approach. By putting customer satisfaction first, we secure the future for our clients. We work hard to...

  • Account Manager | Entry Level

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Towson, United States NCA, Inc Full time

    Account Manager | Entry LevelAt NCA Inc, we work hard to develop an industry-leading team. Therefore, we are currently interviewing for an Entry Level Account Manager who will take the time to meet with business owners one on one in a consultative approach. By putting customer satisfaction first, we secure the future for our clients.We work hard to develop...