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Help Desk Technician

4 months ago

San Diego, United States Klinedinst PC Full time
Job DescriptionJob Description

Put your LegalTech career into high gear at Klinedinst. Our San Diego office is a fast-paced law firm, and we are looking for motivated candidates to become our next Help Desk Technician.

With offices in multiple states, Klinedinst is dedicated to providing top-caliber legal services, while nurturing the professional development and personal advancement of each and every employee. We work hard to promote a positive, vibrant culture built on teamwork and inclusion. And we want you to be an integral part of improving company capabilities and training the team. 

Help Desk Technician responsibilities include:

  • Maintain computer hardware of on-prem and hybrid network users;
  • Respond to the needs and questions of network users concerning their access to resources on the network and the operation of various software programs;
  • Respond to the needs and questions of network users concerning their access to Citrix applications (RDS, Sharefile, etc.);
  • Maintain backup of all files, security, and rights;
  • Install and update software applications as required;
  • Establish and maintain network users, user environment, directories, and security;
  • Update the desktop operating system as required, familiarity with Windows 10 as well as Apple OS and iOS devices;
  • Perform software image updates and installation of desktop and laptop systems utilizing Windows deployment tools and Prism Deploy tool;
  • User account administration including setup, rights, email distribution and security groups;
  • Remote troubleshooting with terminal services, Labtech and other remote management software;
  • Setup and breakdown Audio/Video equipment including, but not limited to, laptops, projectors and screens;
  • Pay range: $21.64 – $24.04 per hour (depends on experience).

We provide support in a friendly, team-oriented environment that allows for immediate responsibility and growth potential. Pay ranges are provided in compliance with SB1162, California’s pay transparency law; actual pay may vary based on a variety of factors, including education, applicable experience, etc. Come join our team and you will have the opportunity to work with a dynamic and talented group of professionals

The Klinedinst environment includes:

  • Supportive team-based law firm, with excellent support staff
  • Opportunities to grow personally and professionally
  • Opportunities to work on complex cases with significant responsibilities and client interaction
  • Open, honest, and transparent communication within the firm
  • Merit-based compensation
  • This job requires regular attendance to the office for the first 180 days, though as a dynamic culture we embrace opportunities for remote working arrangements when eligible

Please submit your resume today. Recruiters need not apply.

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