See more Collapse

Client Account Manager

1 month ago

Malvern, United States Wellworks Full time
Job DescriptionJob DescriptionDescription:


At Wellworks For You, our employees are dedicated to our client's success. We are looking for an experienced Wellness Account Manager to join our team.


Why work with us?


Wellworks For You empowers our employees to make health and well-being a priority at work and in life. Our employees work in a friendly and supportive culture, and receive a competitive compensation and benefits package including:

  • Competitive salary
  • Internal incentive program
  • Growth opportunities
  • Comprehensive benefits package - Medical, Dental, Rx, Vision, Life, Disability, Hospital reimbursement plan
  • 401k with employer match
  • Employee Assistance Program through LifeMatters EAP
  • Mental health benefits, including access to paid therapy
  • Paid maternity leave after 12 months
  • Paid Time Off including time off to volunteer in your community
  • Casual dress code
  • Wellness program and teambuilding opportunities with incentives
  • Milestone anniversary program
  • Ongoing training and education


Who are our Account Managers?


Our Account Managers are the point of contact for all aspects of their client's wellness program. They actively take an interest in our client’s success, adding value by understanding their specific wellness program requirements, incentives, goals, and building a longstanding partnership with key stakeholders at various levels in the client's organization. They are client facing professionals who are highly organized and can handle multiple projects at a time. They enjoy working as part of a team but are motivated to complete their work on their own.


What will your day look like?

  • Interact with clients and participants daily regarding program details and provides excellent customer service by video, phone, email, and online chat
  • Understand and identify program trends of each client and make strategic program design and service recommendations to ensure the clients overall goals are met and exceeded
  • Build customized Wellness Portals (training is provided) for new clients and perform demonstrations via webinar or onsite meeting when necessary
  • Create and distribute marketing and email communications to provide continuing education on the wellness program
  • Manage client wellness challenges, communications, and track participation
  • Work with Sales and the Implementation Team in developing customized programs and program renewals for assigned clients
  • Assist Sales and the client by coordinating a smooth contract execution process
  • Coordinate onsite events with third party vendors
  • Generate and analyze reports, including but not limited to, wellness program utilization, event participation, and program analysis
  • Lead new program rollouts for new clients
  • Attend department meetings and client meetings via Microsoft Teams
Requirements:

What should you bring to the table?

  • 2+ years in a B2B Account Management environment, Wellness and/or Healthcare Industry experience preferred
  • A positive attitude and strong customer service background and experience with relationship building
  • Excellent written and oral communication skills
  • A demonstrated ability to stay organized and on top of administrative tasks with attention to detail
  • Strong problem solving skills
  • Ability to work both independently and cooperatively as part of a team with enthusiasm, initiative and creativity
  • Flexible, open to new ideas, and willing to take on new responsibilities
  • Proficiency in Microsoft Office, especially Word, Excel, PowerPoint and Outlook. Ability to use VLOOKUP and pivot tables.
  • Ability to travel Nationally approximately 5% of the time when travel is safe.

What is the work environment?

  • This job routinely uses standard office equipment such as computers, phones, etc.
  • This position is a fully remote position, reporting into our home office in Malvern, Pa. Local candidates can have the option of hybrid work in office and remote if desired.
  • Because you will be handling confidential client information, you must work from your designated home office. You cannot work in a public location.
  • Technology, hardware and software, are provided. Employees must provide their own secure internet access.
  • This position's hours will be Monday through Friday 9am to 5pm ET.


**The salary for this position is $45,000 to $55,000 based on industry experience, location, and skills determined in the interview process. **


We are an equal opportunity employer and value diversity at our company. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.


Job Type: Full-time, Salaried



We have other current jobs related to this field that you can find below

  • Client Account Manager

    4 weeks ago

    Malvern, Arkansas, United States Wellworks For You Full time

    At Wellworks For You, our employees are dedicated to our client's success. We work together in a supportive and caring environment to reach our company goals as well as our individual professional goals. We are looking for a Wellness Account Manager to join our team in August Why work with us? Wellworks For You empowers our employees to make health and...

  • Client Account Manager

    1 month ago

    Malvern, Arkansas, United States Wellworks For You Full time

    At Wellworks For You, our employees are dedicated to our client's success. We work together in a supportive and caring environment to reach our company goals as well as our individual professional goals. We are looking for a Wellness Account Manager to join our team in August Why work with us? Wellworks For You empowers our employees to make health and...

  • Premier Client Account Manager

    1 month ago

    Malvern, Arkansas, United States Philips Full time

    Job TitlePremier Client Account ManagerJob DescriptionPremier Client Account Manager (Malvern, PA and or Rosemont, IL)The Premier Account Manager (PAM) is the highest-level Client Account Representative. This position seeks an individual with a proven track record of achieving high productivity and quality standards. The PAM is a direct contact for Accounts...

  • Premier Client Account Manager

    4 weeks ago

    Malvern, Arkansas, United States Philips Full time

    Job TitlePremier Client Account ManagerJob DescriptionPremier Client Account Manager (Malvern, PA and or Rosemont, IL)The Premier Account Manager (PAM) is the highest-level Client Account Representative. This position seeks an individual with a proven track record of achieving high productivity and quality standards. The PAM is a direct contact for Accounts...

  • Client Account Manager

    3 weeks ago

    Malvern, United States Wellworks Full time

    Job DescriptionJob DescriptionDescription:At Wellworks For You, our employees are dedicated to our client's success. We are looking for an experienced Wellness Account Manager to join our team.Why work with us?Wellworks For You empowers our employees to make health and well-being a priority at work and in life. Our employees work in a friendly and...

  • Client Account Representative

    2 weeks ago

    Malvern, United States Philips Full time

    Job Title Client Account Representative Job Description Client Account Representative (Malvern, PA) The Client Account Representative is the primary interface with Account Executives, Health Systems, and Clinical Practices, which is critical to maintaining account satisfaction. Your role: Provide support via phone, email, and fax to Account Executives,...

  • Client Account Representative

    4 weeks ago

    Malvern, United States Philips Full time

    Job Title Client Account Representative Job Description Client Account Representative (Malvern, PA) The Client Account Representative is the primary interface with Account Executives, Health Systems, and Clinical Practices, which is critical to maintaining account satisfaction. Your role: Provide support via phone, email, and fax to Account Executives,...

  • Client Account Representative

    4 weeks ago

    Malvern, Arkansas, United States Philips Full time

    Job TitleClient Account RepresentativeJob DescriptionClient Account Representative (Malvern, PA)The Client Account Representative is the primary interface with Account Executives, Health Systems, and Clinical Practices, which is critical to maintaining account satisfaction.Your role: Provide support via phone, email, and fax to Account Executives, clinics,...

  • Client Account Representative

    6 days ago

    Malvern, United States Philips Full time

    **Job Title**: Client Account Representative **Client Account Representative (Malvern, PA)** The Client Account Representative is the primary interface with Account Executives, Health Systems, and Clinical Practices, which is critical to maintaining account satisfaction. **Your role**: - Field product and process questions and coordinate interaction with...

  • Client Account Director-midwest

    4 weeks ago

    Malvern, United States Vanguard Full time

    **Overview** At Vanguard, our core purpose is to take a stand for all investors, to treat them fairly, and to give them the best chance for investment success. We put our investors first in all we do, and because of it, our clients have entrusted $7.5 trillion of their hard-earned savings to us. Within the Institutional Investor Group (IIG), we run $1.7...

  • Account Manager

    2 weeks ago

    Malvern, United States Cantaloupe,Inc. Full time

    **Account Manager** **_ Help the world buy it and go_** Cantaloupe is a FinTech company that is constantly evolving the way companies across the globe manage, optimize, and automate the critical decisions made on a daily basis. We are committed to helping businesses grow smarter, better, and faster than ever before. Our vision is to ultimately help the...

  • Accounting Manager

    4 weeks ago

    Malvern, United States Liberty Personnel Services, Inc Full time

    Job DescriptionJob DescriptionAccounting Manager$100-120k+BonusMalvern PA Liberty Personnel is working with a global client in Chester County. Our client is looking to add an "A" player with excellent communications skills to work with multiple stakeholders to ensure proper accounting treatment of new accounts is in place. CPA and/or public accounting...

  • Account Manager I

    4 weeks ago

    Malvern, United States FM Global Full time

    FM Global’s Washington, D.C. Operations has an opening for a dynamic Account Manager in the Client Service Department of our Malvern, PA office. This position will perform insurance servicing and property underwriting activities on existing accounts and new business. This position's primary function is to serve as the account team leader and manager of the...

  • Account Manager I

    4 weeks ago

    Malvern, Arkansas, United States FM Global Full time

    FM Global's Washington, D.C. Operations has an opening for a dynamic Account Manager in the Client Service Department of our Malvern, PA office. This position will perform insurance servicing and property underwriting activities on existing accounts and new business. This position's primary function is to serve as the account team leader and manager of the...

  • Accounting Manager

    3 days ago

    Malvern, United States Vanguard Full time

    Join Vanguard as an Accounting Manager and be part of a world-class team that is changing the way the world invests. As an Accounting Manager, you will have the opportunity to lead the Corporate Accounting Operations (CAO) Global Facilities team, ensuring flawless recording of expenses and adherence to accounting standards. You will work closely with...

  • Account Manager

    4 weeks ago

    Malvern, United States Pathcom, Inc. Full time

    Must Pathcom seeks an experienced sales person to develop opportunities within existing accounts and also seek out new business in the SMB market in Southeastern PA. Products sold include VoIP, SIP trunks, premise-based and cloud phone systems, networking products, and carrier services. As Account Manager, you will be responsible for meeting sales objectives...

  • Account Manager

    2 months ago

    Malvern, United States Pathcom, Inc. Full time $60,000 - $100,000

    Must Pathcom seeks an experienced sales person to develop opportunities within existing accounts and also seek out new business in the SMB market in Southeastern PA. Products sold include VoIP, SIP trunks, premise-based and cloud phone systems, networking products, and carrier services. As Account Manager, you will be responsible for meeting sales objectives...

  • Account Manager

    4 weeks ago

    Malvern, United States Pathcom, Inc. Full time $60,000 - $100,000

    Must Pathcom seeks an experienced sales person to develop opportunities within existing accounts and also seek out new business in the SMB market in Southeastern PA. Products sold include VoIP, SIP trunks, premise-based and cloud phone systems, networking products, and carrier services. As Account Manager, you will be responsible for meeting sales objectives...

  • Digital Client Relationship Manager

    1 week ago

    Malvern, United States Customers Bank Full time

    At Customers Bank, we believe in working hard, working smart, working together to deliver memorable customer experiences and having fun. Our vision, mission, and values guide us along our path to achieve excellence. Passion, attitude, creativity, integrity, alignment, and execution are cornerstones of our behaviors. They define who we are as an organization...

  • Client Relationship Associate

    4 weeks ago

    Malvern, Arkansas, United States Randstad USA Full time

    Start Date: 6/24/2024 Must be local to Malvern, PA for in-office training Working as a Randstad Associate answering and assisting the client's investors with their questions about financial products and services in a call center environment. You'll be much more than a customer service professional. You'll be a technical subject matter expert (paid training...