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Administrative Assistant

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Utica, United States ICAN Inc Full time
Job DescriptionJob Description

The Administrative Assistant relieves management and direct line staff of administrative / clerical work and minor administrative and business functions. Maintains a positive working presentation and relationship with the public/community that promotes a positive agency image by performing the following duties.

Duties and Responsibilities:

  • Ensures effective communication across multiple sites to help facilitate day-to-day business matters.
  • Responds promptly to incoming guests as appropriate.
  • Answers telephone and provides information/assistance or routes calls to appropriate staff members.
  • Responds to all incoming emails in a proper time frame and forwards emails to appropriate individuals.
  • Takes telephone or visitor messages and delivers them to the appropriate individual(s).
  • Operates standard office equipment efficiently including computer, printer, photocopy, and fax machine.
  • Assists with program data entry as requested by management.
  • Monitors office supplies and informs the Senior Administrative Assistant of order needs.
  • Ensures all conference rooms are neat and clean before and after meetings.
  • Ensures that the inside of the building is clean and clutter-free.
  • Maintains a clean and clutter-free workspace.
  • Maintains master forms designed to enhance efficient office operations by applying knowledge of software applications.
  • Maintains an updated and accurate calendar and schedules appointments and office meetings as requested.
  • Opens, date stamps, and sorts and distributes mail.
  • Prepares outgoing mail using the postage meter.
  • Assists program staff with reasonable requested tasks.
  • Additional duties may be assigned, on an as needed basis.


Education/Experience:

  • Associate's degree (A. A.) or equivalent from two-year college or technical school; or one to two years related experience and/or training in an office, administrative, or assistant position preferred. An equivalent combination of education and experience will also be considered.
  • Working knowledge of Microsoft Office Suite, Google Suite, internet and cloud-based software strongly preferred.