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Customer Service Team Leader/Assistant Manager

2 months ago

Houghton, United States Goodwill Industries of Northern WI and Upper MI Full time
Job DescriptionJob Description

Goodwill Industries of Northern Wisconsin and Upper Michigan is seeking an Customer Service Team Lead/Assistant Team Leader to assist with retail operations in Houghton, MI.

Position responsibilities include:

  • Assisting with hiring, training, developing, supervising, evaluating, and scheduling team members
  • Operating store according to budget
  • Ensuring proper handling and processing of donations
  • Ordering and maintaining store supplies
  • Completing Monthly Safety Site Inspections, Incident/Accident reports, Team Meeting and Safety minutes, and other reports on a regular basis

Minimum and preferred qualifications:

  • High School Diploma or GED
  • Retail work experience required
  • Experience in a management/supervisory retail setting preferred.
  • Must be willing to work evenings, weekends, and some holidays. 

Pay will be based on experience with starting wage range of $36,000 plus bonuses. Goodwill Industries offers a dynamic, supportive work culture, a comprehensive benefit package, and opportunities for advancement.

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