Disaster Relief Case Coordinator

2 months ago

Scott, United States Catholic Charities of Acadiana Full time
Job DescriptionJob Description

Summary

We are seeking a highly motivated Disaster Relief Case Coordinator to manage administrative tasks and provide essential support during disaster response efforts. This role requires exceptional organizational skills, a deep understanding of the disaster lifecycle, and the ability to effectively coordinate with various stakeholders. As a key player in our disaster response team, you will assist in managing data, facilitating communication, and supporting both local and external disaster relief operations. Join our team, and play a crucial role in disaster response and recovery, making a significant difference in the lives of those affected and a meaningful impact in times of crisis. Catholic Charities of Acadiana is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Key Responsibilities

  • Maintain data entry forms, project management tools, and data sharing agreements, including Form Assembly and Salesforce.
  • Serve as the point person for coordinating Long Term Recovery efforts.
  • Communicate updates through the chain of command.
  • Lead the coordination of the CCA Incident Command in collaboration with the CEO and Division Director of Disaster Response during events.
  • Support key partnerships within Acadiana Volunteer Organizations Active in Disaster (AVOAD) and across the 8 civil parish service area.
  • Assist with the execution of CCA's disaster response both locally and when deployed outside the CCA service area.
  • Understand and manage various phases of the disaster lifecycle: Blue Sky Prep, Pre-landfall, During Event, Immediate Post-Event, and Long-Term Recovery.
  • Provide timely responses to potential and current survivor households via phone and email.
  • Under the direction of the Division Director, match volunteers and projects to deploy immediate response teams and conduct site visits.
  • Assist in coordinating the Diocese of Lafayette Response.
  • When deployed, be "boots on the ground," identifying immediate needs and preparing for subsequent disaster phases.
  • Perform all other duties as assigned to support the organization's mission.

Job Qualifications

  • Education & Experience: Two or more years of professional work history in a related field preferred. Experience in responding to at least one major natural disaster is required.
  • Proficiency in Microsoft programs, Google Documents, and project management solutions preferred.
  • Exceptional organizational skills with the ability to manage multiple projects and partnerships simultaneously.
  • Strong interpersonal communication and customer service skills.
  • Excellent writing skills.
  • Flexibility and adaptability, able to work effectively with diverse groups, including homeowners, volunteers, community groups, and sponsors.
  • Ability to work independently as well as part of a team.

Job Specifications

  • Medium: Exerting 20 to 50 pounds of force occasionally, and/or 10 to 25 pounds of force frequently, and/or greater than negligible up to 10 pounds of force constantly to move objects. 100% of the time.
  • Job Type: Full-time
  • Benefits:
    • Dental insurance
    • Flexible spending account
    • Health insurance
    • Life insurance
    • Retirement plan
    • Vision insurance

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