Office Manager

2 weeks ago

Portland, United States Heat Relief Full time
Job DescriptionJob Description

With over two decades of expertise in heating and cooling, Heat Relief is committed to delivering comprehensive home comfort solutions for residents in the Portland area. As proud NW and PGE Preferred contractors, we boast a five-star rating with the ETO. Our service extends to Multnomah, Washington, and Clackamas counties, reflecting our dedication to enhancing the well-being of our community. At Heat Relief, we attribute our success to a trifecta of quality workmanship, exceptional customer service, and holistic solutions. We recognize the pivotal role our employees play in shaping our company's greatness, and we actively seek motivated, enthusiastic, and skilled professionals to join our ever-expanding team.

We are seeking an experienced Office Manager to oversee the administrative and operational functions of our business. The ideal candidate will have a strong background in office management, exceptional organizational skills, and a passion for providing excellent support to our team and customers. This role offers the opportunity to play a key role in the day-to-day operations of the company and contribute to its continued success and growth.

What we offer:

  • Comprehensive benefits package including medical, dental, and vision coverage.
  • 401(k) retirement plan with company match.
  • Paid time off and holidays.
  • Opportunities for professional development and career advancement.

Pay Range: $25.00 - $30.00, depending on experience

Office Hours: 7:30 am - 4:00 pm

Responsibilities:

  • Manage and coordinate office operations, including answering phones, responding to emails, and handling customer inquiries
  • Oversee scheduling, dispatching, and coordination of technicians and service calls
  • Maintain accurate records and documentation, including invoices, work orders, and customer information
  • Process payroll, invoices, and other financial transactions in a timely manner
  • Coordinate with vendors, suppliers, and subcontractors to ensure timely delivery of materials and services
  • Assist with inventory management and ordering of office supplies and equipment
  • Provide administrative support to the management team, including scheduling meetings, preparing reports, and handling correspondence
  • Ensure compliance with all company policies, procedures, and safety regulations
  • Foster a positive and collaborative work environment that promotes teamwork, professionalism, and excellent customer service

Qualifications:

  • Minimum of 3 years of experience in office management or a similar role, preferably in the HVAC or construction industry
  • Strong organizational and multitasking skills with the ability to prioritize tasks and meet deadlines
  • Excellent communication, interpersonal, and customer service skills
  • Proficiency in Microsoft Office Suite and experience with office management software
  • Detail-oriented with a high level of accuracy and attention to detail
  • Ability to work independently and as part of a team in a fast-paced environment

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