Manager, Reactive Maintenance Technicians

4 weeks ago

Addison, United States Home Partners of America Inc Full time
Job DescriptionJob Description

Job Title: Manager, Reactive Maintenance Technicians

Department: Dallas Field Office (reports to Dallas RTM Supervisor)


Home Partners of America, a Blackstone portfolio company, provides access to high-quality single-family housing to individuals and families in communities around the U.S. Today, we offer a range of leasing options to give more people a chance to live in great communities across the U.S., as well as complementary services to help our residents strengthen their credit and navigate the homebuying process.

We are tremendously proud of our programs and the positive impact we have on our residents and communities. If you’re looking for an opportunity to learn and grow as a professional in a mission-driven business with a supportive and positive culture, come work with us We are looking for team members who are inspired by the opportunity to expand housing access and provide residents with paths to homeownership.

Our Mission and Values:

"To enrich the lives of the people we serve, one home at a time. Helping more people get into great homes, in the neighborhoods they love.”

At HPA, our mission is inspirational, our business model is unique and innovative, and our resident-led approach is closely connected to our Values:

  • Be a Good Neighbor

At our core, we are dedicated to making a lasting, positive impact on the world. It's a commitment to our mission, our residents, and each other. We treat others with respect and embrace sustainable and inclusive practices that benefit everyone we serve.

  • Go the Extra Mile

For us, it’s all about our residents. We give our work everything we’ve got and rigorously pursue excellence. We also champion a culture of continuous improvement to always help each other be better today than yesterday.

  • Do the Right Thing

We lead each day with purpose and adhere to the highest ethical and professional standards. Integrity is our compass—we are committed to honesty, transparency, and accountability in everything we do.

Your Role:

As the Reactive Maintenance Manager, you'll play a pivotal "tip of the spear" role building out the company’s first team of Maintenance Technicians in the Dallas market. Your leadership, ongoing coaching, and mentorship will be instrumental in attracting and retaining best in class team members and nurturing a team that not only excels in technical skills but also drives customer satisfaction as the primary point of physical connectivity to our residents and homes. Your obsession with operational excellence and resident experience will be key to delighting our residents. The Reactive Maintenance Manager will steward a “Delight our Residents” ethos that aligns the Maintenance Technician objectives directly with resident satisfaction and the business’ needs, emphasizing the importance of quality, responsiveness, and a positive resident experience in every maintenance interaction.

What will you be doing?

Top Accountabilities:

  • Team Leadership and Management: Attract, retain, lead and manage a team of Technicians, ensuring they are well-trained, motivated, and equipped to handle maintenance work orders and home preparations efficiently.
  • Work Order Oversight: Supervise and coordinate the response to maintenance work orders, ensuring high-quality workmanship and timely completion.
  • Quality Control: Regularly complete “ride alongs” and inspect completed work orders to ensure they meet company standards and customer expectations for quality.
  • Resource Allocation and Scheduling: Collaborate effectively with centralized dispatch and route optimization teams to allocate resources, including personnel and equipment, to maximize productivity, utilization, and meet operational demands.
  • One Team Integration: Collaborate across functions in-market and with centralized support functions to proactively share information and achieve the best business outcomes.

Competencies:

  • Leadership and Team Building: Strong leadership skills to inspire, manage, and mentor a team of technicians, fostering a positive and productive work environment.
  • Technical Expertise: Proficient in various aspects of home maintenance and renovation, overseeing a mobile team equipped with fleet vehicles. This includes proficiency in conducting thorough vehicle and stock inspections, ensuring the safety of the vehicles and the adequacy of on-board equipment and supplies for maintenance tasks.
  • Organizational Skills: Excellent organizational and planning skills, crucial for managing multiple tasks and schedules effectively.
  • Problem-Solving and Decision Making: Ability to quickly assess situations, identify problems, and make informed decisions to resolve issues effectively.
  • Communication Skills: Strong verbal and written communication skills for clear and effective coordination with team members, management, and other stakeholders.

Top Key Performance Indicators (KPIs):

  • Team Productivity: Measure the productivity of the Maintenance team, including the number of work orders completed on time and to standard.
  • Operational Efficiency: Assess operational efficiency, including resource utilization, time management, and adherence to budget constraints.
  • Delight our Residents: Meet or exceed company targets for resident satisfaction scores, frequency of rework or callbacks, and positive resident feedback mentions per quarter.

*Applicants holding a real estate license will need to have their license assigned to one of the company’s brokerages after 30 days of employment.

Perks/Benefits:

Home Partners of America and Pathlight Property Management offer premier healthcare at affordable rates and access to 401K. Here are some amazing benefits you may not find anywhere else

  • Competitive Pay
  • Mental Wellness resources through Headspace & Ginger, Pet Insurance, Adoption assistance program, Compassion leave and eldercare/special needs.
  • 33 paid days off to start (which includes PTO, Holidays, and personal days)

EEOC Statement:

Home Partners of America and Pathlight Property Management are Equal Opportunity Employers and prohibits discrimination and harassment of any kind. All employment decisions including the decision to hire, promote, discipline or discharge are based on business needs, job requirements and individual qualifications without regard to race, color, religion or belief, sex (including pregnancy, gender identity or sexual orientation), national origin, age, disability status, genetic information, veteran or any other status protected by the laws or regulations in the locations in which we operate.

For more information, please visit www.homepartners.com.

  • Manager of Reactive Maintenance Operations

    1 week ago

    Addison, Texas, United States Home Partners of America Inc Full time

    Job OverviewPosition Title: Manager of Reactive Maintenance OperationsDepartment: Dallas Field Office (reporting to the Dallas RTM Supervisor)Home Partners of America, a part of the Blackstone portfolio, is dedicated to providing high-quality single-family housing options for individuals and families across the United States. We offer a variety of leasing...

  • Manager of Reactive Maintenance Operations

    1 week ago

    Addison, Texas, United States Home Partners of America Inc Full time

    Job OverviewPosition Title: Manager of Reactive Maintenance OperationsDepartment: Dallas Field Office (reports to Dallas RTM Supervisor)Home Partners of America, a member of the Blackstone portfolio, is dedicated to providing access to high-quality single-family homes for individuals and families across the United States. We offer a variety of leasing...

  • Maintenance Technician

    1 week ago

    Addison, Texas, United States Home Partners of America Inc Full time

    Job SummaryWe are seeking a highly skilled and experienced Maintenance Technician to join our team at Home Partners of America Inc. As a key member of our maintenance team, you will be responsible for performing top-notch maintenance work in our single-family rental homes while providing exceptional customer service to our residents.Key...

  • Lead Manager for Maintenance Operations

    1 week ago

    Addison, Texas, United States Home Partners of America Inc Full time

    Position OverviewJob Title: Manager, Reactive Maintenance TechniciansDepartment: Dallas Field Office (reports to Dallas RTM Supervisor)Home Partners of America, a part of the Blackstone portfolio, is dedicated to providing high-quality single-family housing options for individuals and families across the United States. We offer a variety of leasing solutions...

  • Maintenance Technician

    4 weeks ago

    Addison, United States S&D PRIME MAINTENANCE INC Full time $24 - $30

    Job DescriptionJob Description***$300 SIGNING BONUS***Full-Line Maintenance Company looking to hire a full-time Maintenance Technician to perform service call work orders and projects for residential, commercial and industrial service locations.  In this position you must possess knowledge and experience with the following: Plumbing, Electrical, mechanical...

  • Maintenance Technician

    4 weeks ago

    Addison, United States S&D PRIME MAINTENANCE INC Full time $24 - $30

    Job DescriptionJob Description***$300 SIGNING BONUS***Full-Line Maintenance Company looking to hire a full-time Maintenance Technician to perform service call work orders and projects for residential, commercial and industrial service locations.  In this position you must possess knowledge and experience with the following: Plumbing, Electrical, mechanical...

  • Maintenance Technician

    1 month ago

    Addison, United States Home Partners of America Inc Full time

    Job DescriptionJob DescriptionJob Title: Maintenance Technician Department: Dallas Field Office (reports to Dallas RTM Supervisor)Home Partners of America, a Blackstone portfolio company, provides access to high-quality single-family housing to individuals and families in communities around the U.S. Today, we offer a range of leasing options to give more...

  • Maintenance Technician

    1 month ago

    Addison, United States Home Partners of America Inc Full time

    Job DescriptionJob DescriptionJob Title: Maintenance Technician Department: Dallas Field Office (reports to Dallas RTM Supervisor)Home Partners of America, a Blackstone portfolio company, provides access to high-quality single-family housing to individuals and families in communities around the U.S. Today, we offer a range of leasing options to give more...

  • Maintenance Technician

    6 days ago

    Addison, Illinois, United States Sterling Engineering Full time

    Job Summary:As a Maintenance Technician at Sterling Engineering, you will play a crucial role in maintaining and repairing industrial manufacturing equipment to maximize efficiency and productivity. This role requires expertise in electrical systems, PLCs, automation, hydraulics, pneumatics, and the ability to troubleshoot and repair a variety of equipment...

  • Aircraft Maintenance Technician

    5 days ago

    Addison, Texas, United States Cutter Holding Co Full time

    Job SummaryCutter Holding Co is seeking a highly skilled Aircraft Maintenance Technician to join our team. As an Aircraft Maintenance Technician, you will be responsible for ensuring the safe and efficient maintenance of our aircraft fleet.Key ResponsibilitiesPerform routine maintenance and inspections on aircraft systems and enginesTroubleshoot and repair...

  • Airport Maintenance Technician II

    2 days ago

    Addison, United States Government Jobs Full time

    Government Jobs - Full Time - $20.17 - $25.21 Hourly Under the supervision of the Maintenance Manager, Airport Maintenance Technicians perform regular maintenance of Airport assets and other tasks assigned to them with a high priority for workplace safety.

  • Maintenance Technician Lead

    5 days ago

    Addison, Illinois, United States SWD INC Full time

    Job DescriptionSWD Inc. is a leading provider of metal finishing and fastener sorting services. We are seeking a highly skilled and experienced Maintenance Technician Lead to join our team.Key Responsibilities:Lead and supervise a team of maintenance technicians to ensure the efficient operation of our facilities.Oversee the maintenance of all equipment and...

  • Airport Maintenance Technician II

    2 days ago

    Addison, United States Texas State Gov Full time

    Texas State Gov - JobID: 4653775 [Field Technician / Maintenance Mechanic] As an Airport Maintenance Technician at the State of Texas, you'll: Perform all tasks related to the repair and maintenance of Airport facilities; Operate all equipment related to the maintenance and repairs of airport infrastructure; Assist in hangar maintenance, including ensuring...

  • Maintenance Technician Lead

    2 weeks ago

    Addison, United States SWD INC Full time

    Job DescriptionJob DescriptionAbout Us:SWD Inc. opened for business in March 1980 with three employees in a 9,000 sq. ft. leased facility and began black oxiding, cleaning, and pickling operations with used equipment. In late 1980, the company began passivating stainless steel and in 1981 purchased Fastener Sorting Corporation. Today, a recognized leader in...

  • Maintenance Technician Lead

    2 weeks ago

    Addison, United States SWD INC Full time

    Job DescriptionJob DescriptionAbout Us:SWD Inc. opened for business in March 1980 with three employees in a 9,000 sq. ft. leased facility and began black oxiding, cleaning, and pickling operations with used equipment. In late 1980, the company began passivating stainless steel and in 1981 purchased Fastener Sorting Corporation. Today, a recognized leader in...

  • Industrial Maintenance Technician

    2 weeks ago

    Addison, United States Next Specialty Resins Inc Full time

    Job OverviewNext Specialty Resins Inc is seeking a dedicated and skilled Industrial Maintenance Technician to join our team.This role requires a minimum of 3 years of experience in the fields of industrial, mechanical, electrical, or forklift maintenance.The ideal candidate will possess:Strong troubleshooting skillsProficiency in maintaining various types of...

  • Aircraft Maintenance Technician II

    2 weeks ago

    Addison, Texas, United States King Aerospace Full time

    Job Location: SEMA-Korea - Addison, TXPosition Type: Full TimeEducation Level: 2 Year DegreeTravel Percentage: Up to 25%Job Shift: AnyJob Category: Skilled Labor - TradesJob Overview: The Aircraft Maintenance Technician II is responsible for the repair, upkeep, modification, and overhaul of various critical aircraft systems, requiring a minimum of three (3)...

  • Maintenance Technician

    3 months ago

    Addison, United States Parts Town Canada Full time

    Position at Parts Town Maintenance Technician See What We’re All About As the fastest growing distributor of foodservice equipment parts, we like to do things a little differently. We believe our team should be like family. Not like a second cousin, twice removed, but more like the family you choose to be with every day. First, youhave todemonstrate our...

  • Lead Maintenance

    2 weeks ago

    Addison, United States ASAP Personnel Full time

    Job DescriptionJob DescriptionPosition: Lead Maintenance TechnicianLocation: TexasStarting Salary: $21.00-23.00/HourReports to: Property Manager/Lead MaintenanceResponsibilities:1. General Overview:Responsible for maintaining the physical integrity of the community, ensuring a clean and well-maintained living environment for residents, visitors, and...

  • Maintenance Manager

    4 weeks ago

    Addison, United States Barton Staffing Solutions Full time

    Job DescriptionJob DescriptionOur Client, one of the world’s leading manufacturers of highly engineered industrial springs, fasteners, bellows, and related metal components is looking for an experienced Maintenance Manager to work at their brand new facility located in Addison, IL. With several manufacturing locations throughout the United States, this...