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Allstate Relationship Manager

4 months ago

Westerville, United States Allstate - Skip Ivery Full time
Job DescriptionJob Description

Join Allstate - Skip Ivery as an Allstate Relationship Manager in Westerville, Ohio, providing exceptional customer service with a personal touch. At Allstate, we believe in building relationships that last and making a positive impact in the lives of our customers. Although this role is not remote, you'll be welcomed with open arms into a supportive team environment that values your contributions and encourages growth.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hands on Training

Mon-Fri Schedule

Career Growth Opportunities

Retirement Plan

Evenings Off


Responsibilities

Client Interaction: Serve as the primary contact for clients, addressing their inquiries, providing solutions, and offering personalized insurance options.

Policy Management: Review, update, and adjust insurance policies based on client needs and preferences.

Issue Resolution: Handle customer complaints and issues promptly and effectively to ensure customer satisfaction and retention.

Client Retention: Focus on building and maintaining strong relationships with clients to promote loyalty and trust in the company.

Documentation: Maintain accurate records of client interactions, policy changes, and service requests for future reference.

Continuous Training: Stay informed about industry trends, product updates, and company policies to deliver accurate and up-to-date information to clients.


Requirements

Experience: Previous experience in customer service or a related field is required.

Communication Skills: Excellent verbal and written communication abilities to interact effectively with clients and team members.

Customer-Centric: A strong focus on delivering exceptional customer service and building positive relationships.

Professionalism: Represent the Allstate brand with integrity and professionalism in all interactions.

Reliability: Consistent attendance and reliability to meet the needs of our clients and team.

Local Candidates: Must be located in or near Westerville, Ohio for in-person client interactions.