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Support - Tier 1

3 months ago

Lisle, United States Dealer eProcess Full time
Job DescriptionJob Description

Support - Tier 1

Schedule: Ability to work a flexible schedule, including Saturdays and holidays. 

Min. Experience: Entry Level

Flexible work options

The Support - Tier 1 role utilizes knowledge over a broad skill set to meet and exceed the daily challenges. Responsibilities include completing daily tickets and tasks, following up with internal/external personnel on current tickets, and expanding knowledge within the industry. The ideal candidate has at least two or more years of exposure with the below technologies. Exposure can be self-taught, degree-based (BS or BA), or  boot camp experience. 

Required skills include (but not limited to):

  • Knowledge of XHTML, CSS, and JavaScript
  • Translate mockups designs into HTML pages
  • Self-directed 
  • Strong written and verbal communication 
  • Ability to develop new and update existing code
  • Strong understanding of web standards and usability

Additional skills that are a plus:

  • MVC Framework (CodeIgniter experience a plus)
  • MySQL
  • LAMP development environment
  • Understanding of PHP (including Object Oriented Programming)
  • Version control (Git preferred)
  • Photoshop
  • Design experience

Benefits (after a waiting period):

  • Medical, dental, vision
  • 401K with company match 
  • 10 paid holidays 
  • PTO and vacation time off

DEP’S Top 5:

  • Award-winning company recognized within the automotive industry
  • Collaborative culture
  • Numerous areas for growth
  • Engaging work environment
  • In-person company/team events

We are looking for an intelligent, quick learner who can thrive in a high-energy, fast-paced environment. The candidate will have an immediate opportunity to influence and learn while using their energetic, easy-going personality to work within a team environment. 

Duties, responsibilities, and activities may change, or new ones may be assigned at any time, with or without notice.

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