Aircraft Operations Engineer
2 weeks ago
* Support and resolve aircraft connectivity issues utilizing a holistic understanding of the system, including hardware, software, and network requirements. * Serve as an escalation point for tier 1 technical support teams. * Track hardware failures and work closely with the reliability team to implement long-term solutions. * Utilize various data sources, such as performance metrics, tickets, and system logs to identify systemic failure trends. * Define automation requirements to optimize tools and improve operational effectiveness and efficiency. * Act as a bridge between engineering, development, and program management to foster collaboration and alignment between critical departments. * Work on-call, which can include nights, weekends, and holidays, to support 24/7 team.
Basic Requirements:
* Bachelor's degree in engineering, computer science, aviation, a similar field or a combination of education and experience * 5+ years of technical operations experience , ideally from an aviation-centric or satellite communications provider.
Preferred Qualifications:
* Satellite Communications systems experience (GEO, MEO, LEO), as a service provider * Aviation software and hardware experience in installation, maintenance, and repair * Network Operations background with major service provider experience * Operations Management background from education or work experience * Airline maintenance experience
Will be eligible for discretionary bonus, with funding based on company performance. #LI-LT1 #H
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