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Front Desk Receptionist

2 months ago

Orlando, United States AD Solutions Full time
Job DescriptionJob Description

The Front Desk Receptionist role is essential to creating a welcoming and professional environment. This role requires a dependable, organized and detail-oriented individual who can manage incoming communications, greet and assist visitors, and provide administrative support. The ideal candidate will be a strong communicator with excellent interpersonal skills, capable of handling multiple tasks simultaneously while maintaining a professional and friendly demeanor.

Responsibilities:

  • Greet and assist walk-in customers and visitors with inquiries, ensuring they feel welcomed and directed to the appropriate person or department.
  • Answer and direct phone calls, emails, and other communications promptly and professionally.
  • Order, maintain, and distribute office supplies, ensuring necessary items are stocked and available as needed.
  • Maintain a clean, organized, and professional lobby area, contributing to a positive first impression for all visitors
  • Handle daily office cleaning tasks to ensure the workspace remains tidy and presentable.
  • Provide excellent customer service to both internal and external customers, addressing needs and resolving issues efficiently.
  • Design, Update and manage the office contact and birthday sheets, distribute employee bulletins, and assist with employee engagement initiatives.
  • Prepare new hire packets and ensure new hire equipment is ready for employee orientation
  • Maintain the office calendar, confirm interviews, reserve meeting rooms, and manage scheduling conflicts as they arise.
  • Manage incoming and outgoing mail, handle deliveries, and ensure timely distribution to the appropriate recipients.
  • Coordinate travel arrangements for employees, ensuring details are accurate and within budget.
  • Complete other administrative duties as needed, including data entry, paperwork, photocopying, and file management.
  • Other duties as assigned

Requirements:

  • Excellent verbal and written communication skills
  • Strong organizational skills and meticulous attention to detail, ensuring accuracy in all tasks.
  • Ability to multitask and prioritize effectively in a fast-paced environment.
  • Proficiency in Microsoft Office Suite and other relevant software, with a willingness to learn new tools as needed.
  • Friendly, professional demeanor with a strong focus on customer service and a commitment to creating a positive office experience.

Qualifications:

  • A high school diploma or equivalent required
  • Monday-Friday availability from 8 am-5 pm, with a one hour lunch at 11 am daily
  • Ability to occasionally lift, push, and pull up to 20lb unassisted
  • Ability to use office equipment
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