Network Field Technician II

2 weeks ago

Boise, United States Syringa Networks LLC Full time
Job DescriptionJob DescriptionDescription:

Network Field Technicians play a crucial role in ensuring the efficient functioning of telecommunications networks by installing, maintaining, and troubleshooting network equipment, providing technical support, and ensuring compliance with industry standards. Network Field Technicians in telecommunications are responsible for installing, maintaining, and troubleshooting telecommunications equipment and networks.

Requirements:

Essential Job Functions:

  • You have technical experience and a good understanding of telecom networks working as a field technician demonstrated by your ability to handle more complex tasks, including network installations, upgrades, and repairs, as well as assisting in troubleshooting advanced issues.
  • Must be able to work independently or with others while applying appropriate methods to troubleshoot issues with the help of remote employees in our NOC or other groups.
  • Responsible for assisting senior technicians, provisioners, NOC, and engineers in installing, troubleshooting, and maintaining telecommunications networks. Their roles and responsibilities may include:
  • Assisting in the installation and configuration of network hardware, including routers, switches, and wireless access points.
  • Assisting in the installation and termination of network cables and connectors.
  • Performing routine network monitoring tasks to identify and resolve network issues.
  • Troubleshooting network connectivity issues and resolving them within designated SLAs.
  • Assisting in the diagnosis and resolution of network performance issues.
  • Assisting in the maintenance and documentation of network infrastructure.
  • Providing on-site support to customers for network-related problems.
  • Assisting in the implementation of network security measures.
  • Collaborating with team members to ensure efficient and effective network operations.
  • Basic understanding of power – DC vs. AC, Amps vs. Volts
  • Understanding how to use test equipment including T-Bird, Exfo platform, - 10G, 100G, Viavi- PRI Ethernet tester, Multimeter, and OTDR’s.
  • Good understanding of our services and delivery methods Eth, TDM, SONET, DWDM, IP, SD-WAN
  • A good technical and mechanical background with experience in the latest generation transport gear, critical infrastructure (HVAC systems, high-voltage electrical systems, DC power plants, etc.), as well as knowledge of locating fiber optic cable, right-of-way, and As-Builts.
  • Skilled in technical communications with customers and vendors, to help resolve issues.
  • Inventory management is critical in all technician job roles.
  • Maintain warehouse and inventory counts of equipment and equipment spares.
  • Handles and maintains the flow of materials and products for installations and trouble tickets.
  • Unpacks and checks goods received against purchase orders or invoices.
  • Maintains accurate records of received goods and rejects unsatisfactory items.
  • Facilities Maintenance
  • Schedule and manage vendors who work on our various critical infrastructure equipment, such as HVAC systems, UPS, and generators
  • Perform building maintenance activities, such as routine facilities tasks and inspections, and work with other Syringa employees on requests that might come in, including office moves.

Knowledge, Skills, Education, and Experience:

  • 2-5 years of experience in related industry
  • High school diploma
  • Good technical mindset for troubleshooting and installations.
  • Basic electronics with more advanced analog and digital knowledge
  • Proficient in MS Office applications and familiar with standard office equipment.
  • Standard basic computer skills are required.
  • Ability and willingness to travel 20% of the time including overnight stays.
  • Ability to lift at least 50 lbs.
  • Ability to prioritize and handle multiple tasks.
  • Ability to interpret maps, work orders, service orders, and trouble tickets.
  • Must work varying shifts and hours including possible mandatory overtime, weekends, and holidays.
  • On-call 24x7 on a rotational basis, on stand-by, dispatch, and overtime as required and dictated by business needs.
  • May operate motorized and non-motorized equipment (fork-lifts, pallet jacks, company vehicles)
  • Excellent customer service is critical, and one must be able to speak professionally with customers during stressful or sensitive situations.
  • Perform other tasks related to but not mentioned herein.

This job posting in no way states or implies that these are the only duties to be performed by the employee. He or she will be required to follow any other instructions and to perform any other duties requested by his or her supervisor. In accordance with the American with Disabilities Act, it is possible that requirements may be modified to reasonably accommodate disabled individuals. However, no accommodations will be made which may pose serious health or safety risks to the employee or others and which impose undue hardships on the organization. Furthermore, job descriptions are not intended as and do not create employment contracts. The organization maintains its status as an at-will employer. Employees can be terminated for any reason not prohibited by law.

  • IT Field Service Technician – Linux Support

    Found in: beBee jobs US - 3 weeks ago

    Boise, Idaho, United States Conrelv Solutions Inc Full time

    Job Title IT Field Service Technician – Linux SupportLocation Boise ID USAExperience 4 6 YearsOnsite From Day1Detailed Job Informationrole descriptionAs an IT Field Service Technician – Linux Support you'll be responsible to support engineering teams within Linux environment (workstation and server).Responsibilities RedHat Enterprise Linux on...

  • IT Field Service Technician – Linux Support

    Found in: beBee S US - 3 weeks ago

    Boise, United States Conrelv Solutions Inc Full time

    Job Title IT Field Service Technician – Linux SupportLocation Boise ID - USAExperience 4-6 YearsOnsite From Day1Detailed Job Informationrole descriptionAs an IT Field Service Technician – Linux Support you’ll be responsible to support engineering teams within Linux environment (workstation and server).Responsibilities RedHat Enterprise Linux on...

  • Service Desk Technician

    7 days ago

    Boise, United States Seneca Resources Full time

    Position Title: Service Desk Technician Location: Boise, ID Environment: On-site Position Status: Contract Pay rate: $20/hr. Position Description: The main function of an Enterprise Service Desk Representative is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or...

  • Service Desk Technician

    1 week ago

    Boise, United States Seneca Resources Full time

    Position Title: Service Desk Technician Location: Boise, ID Environment: On-site Position Status: Contract Pay rate: $20/hr. Position Description: The main function of an Enterprise Service Desk Representative is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or...

  • Service Desk Technician

    Found in: Appcast Linkedin GBL C2 - 2 weeks ago

    Boise, United States Seneca Resources Full time

    Position Title: Service Desk TechnicianLocation: Boise, IDEnvironment: On-sitePosition Status: ContractPay rate: $20/hr.Position Description: The main function of an Enterprise Service Desk Representative is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving...

  • Service Desk Technician

    Found in: Appcast US C2 - 2 weeks ago

    Boise, United States Seneca Resources Full time

    Position Title: Service Desk TechnicianLocation: Boise, IDEnvironment: On-sitePosition Status: ContractPay rate: $20/hr.Position Description: The main function of an Enterprise Service Desk Representative is to provide technical assistance to computer system users. A typical technical help desk specialist is responsible for answering questions or resolving...

  • Personal Computer Network Support

    Found in: Appcast US C2 - 3 days ago

    Boise, United States eTeam Full time

    Job Title: Personal Computer Network Support / Desktop / PC SupportLocation: Boise, ID 83707(Onsite)Position type: OnsiteDuration: 6+ Months(Contract)Pay: $33/hr on W2Job Description:Assembly and testing of motherboard and PC equipment and troubleshooting laptops desktops servers PCS.Job ResponsibilitiesTroubleshoot TEST DESIGN checkout fabricated prototype,...

  • Personal Computer Network Support

    Found in: Appcast Linkedin GBL C2 - 3 days ago

    Boise, United States eTeam Full time

    Job Title: Personal Computer Network Support / Desktop / PC SupportLocation: Boise, ID 83707(Onsite)Position type: OnsiteDuration: 6+ Months(Contract)Pay: $33/hr on W2Job Description:Assembly and testing of motherboard and PC equipment and troubleshooting laptops desktops servers PCS.Job ResponsibilitiesTroubleshoot TEST DESIGN checkout fabricated prototype,...

  • Field Service Technician

    Found in: Appcast US C2 - 3 weeks ago

    Boise, United States Windsor Windows and Doors Full time

    Windsor Windows & Doors/Redstone Windows & Doors, a division of Woodgrain Millwork, has an immediate opening for a Field Service Technician traveling and servicing customers in the Northwest United States.  Ideally, this candidate will reside near the Boise, Idaho area.  Minimum requirements include: 2 to 3 years of work-related experience; valid...

  • Field Service Technician

    3 weeks ago

    Boise, United States Windsor Windows and Doors Full time

    Windsor Windows & Doors/Redstone Windows & Doors, a division of Woodgrain Millwork, has an immediate opening for a Field Service Technician traveling and servicing customers in the Northwest United States.  Ideally, this candidate will reside near the Boise, Idaho area.  Minimum requirements include: 2 to 3 years of work-related experience; valid...

  • Field Supervisor

    1 week ago

    Boise, United States AUX Partners Full time

    AUX Partners works closely with a fast-growing and successful Fiber Optics company In Boise, ID that is searching for an experienced Field Supervisor. This would be a full-time role with great compensation, benefits, and the opportunity for quick growth. The Field Supervisor is primarily responsible for delivering jobsite productivity, ensuring high-quality...

  • Field Supervisor

    Found in: Appcast Linkedin GBL C2 - 1 week ago

    Boise, United States AUX Partners Full time

    AUX Partners works closely with a fast-growing and successful Fiber Optics company In Boise, ID that is searching for an experienced Field Supervisor. This would be a full-time role with great compensation, benefits, and the opportunity for quick growth. The Field Supervisor is primarily responsible for delivering jobsite productivity, ensuring high-quality...

  • Field Supervisor

    Found in: Appcast US C2 - 1 week ago

    Boise, United States AUX Partners Full time

    AUX Partners works closely with a fast-growing and successful Fiber Optics company In Boise, ID that is searching for an experienced Field Supervisor. This would be a full-time role with great compensation, benefits, and the opportunity for quick growth. The Field Supervisor is primarily responsible for delivering jobsite productivity, ensuring high-quality...

  • NVG Technician II

    3 weeks ago

    Boise, United States Aviation Specialties Unlimited Full time

    Job DescriptionJob DescriptionDescription:Aviation Specialties Unlimited is seeking a highly skilled Night Vision Goggle Technician to join our team. In this role, you will be responsible for inspecting, repairing, and maintaining night vision goggles for recertification's. You will work closely without team to ensure that our clients receive...

  • Manufacturing Technician

    2 weeks ago

    Boise, United States Kelly Services Full time

    Job DescriptionJob DescriptionWe are seeking a Production Technician to join our team! You will maintain, clean and recondition electro-mechanical subassemblies.Responsibilities:Repair, install, and adjust industrial machinery and pipeline distribution systemsTroubleshoot and repair defective equipmentPerform routine preventative maintenanceRespond to work...

  • SST Technician

    Found in: Talent US C2 - 2 weeks ago

    Boise, United States Valiant Integrated Services Full time

    Position Description SUMMARY This position is a fulltime Non-Exempt (hourly) position, supporting the ARNG Mission Command Training Support Program (MCTSP). The Joint Land Component Constructive Training Capability (JLCCTC) Simulation Technician provides support to the MTC and other training facilities/deployed sites (as required). ...

  • Field Technician

    Found in: beBee jobs US - 3 weeks ago

    Boise, Idaho, United States Conrelv Solutions Inc Full time

    Job Title Level Field TechnicianJob Category Infrastructure ServicesLocation Boise ID# of Requirements 4Location Boise IDUSAOnsite Day1Role and Responsibilities Managing the help desk ticket queue responds to incidents performs diagnosis as well as escalating issues to other IT teams Should adhere to respective SLA and KPI Setting up and configuring new...

  • Field Technician

    Found in: beBee jobs US - 3 weeks ago

    Boise, Idaho, United States Conrelv Solutions Inc Full time

    Job Title Level Field EngineerJob Category Infrastructure ServicesLocation Boise ID# of Requirements 4Onsite Day1Role and Responsibilities Provide support to end users or processes that cannot be resolved by 1st level support (Help Desk) Setting up and configuring new laptops and desktops Troubleshoot complex operating system and hardware related issues...

  • HVAC/ Diesel Field Service Technician

    3 weeks ago

    Boise, United States Bemana, LLC Full time

    Job DescriptionJob DescriptionWe are hiring a Field Service Technician on behalf of a nationwide, well established RENTAL company in Boise, ID with a great culture that treats their people right! We are looking for a person that will perform maintenance and repairs on a variety of RENTAL equipment. This includes equipment such as: air conditioners, air...

  • Field Technician

    Found in: beBee S US - 3 weeks ago

    Boise, United States Conrelv Solutions Inc Full time

    Job Title Level 1 - Field TechnicianJob Category Infrastructure ServicesLocation Boise ID# of Requirements - 4Location Boise ID - USAOnsite Day1Role and Responsibilities Managing the help desk ticket queue responds to incidents performs diagnosis as well as escalating issues to other IT teams Should adhere to respective SLA and KPI Setting up and...