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Operations Assistant
3 months ago
- Flexible schedule
- Free uniforms
Mad Science is opening up a new position in their Novi office and is currently looking for an Operations Associate. Someone familiar with working with kids, daycare, teaching or camp experience would be perfect for this job
Join a growing company dedicated to getting kids excited about science Mad Science is the area's premier provider of STEM enrichment programming and entertainment. We are a local franchise of the Mad Science Group, which has been providing science-themed programming for more than 30 years. We guarantee the job will be very rewarding.
Job Description *This is a wish list, we are flexible and we are willing to train someone who is *
The Operations Associate is an integral member of the Mad Science team. They are responsible for tasks relating supporting the Operations Manager including staffing, marketing, customer communications and fulfillment of Mad Science programs. Reporting to the Operations Manager, the OA engages in a variety of activities related to client order processing, lead handling, data entry, customer communications, marketing campaigns and assists with staffing. The Ops Associate contributes to the sales and marketing efforts on a range of projects as well as driving processes essential to the company's day to day operations. Additionally, the OA will be certified as a Mad Science instructor and may perform or assist with Mad Science programming at client locations as required.
Tasks & Responsibilities
Answer phones and address customer inquiries; book Mad Science programs from inbound calls
Assisting and creating print marketing materials including flyers, ads for print publications, and program-related print materials such as registration flyers
Assist with on-site administration of school programs, camps and birthday parties
Serve as a substitute instructor when necessary
Desired Skills
Excellent customer service and interpersonal skills
Ability to work independently and with minimal direction
Proficiency with Microsoft Office, and Google applications
Excellent organizational skills and attention to detail
Energetic, outgoing and FUN personality
No Science background is necessary, but you must be willing to learn
Must have a valid drivers license and reliable transportation, as we do outreach so you will periodically traveling in area.
Work Schedule
We are flexible on an exact work schedule, but we require 20-30 hrs per week M-F between the hours of 8:00AM and 5:30PM. All Operations Teams members also work a rotating weekend schedule of Saturday morning, (3-4 hours) 1-2 times per month.
