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Hola Arepa Assistant General Manager

2 months ago


Minneapolis, United States Hola Arepa Full time
Job DescriptionJob DescriptionAt Hola Arepa, we try to transport guests during their stay, to a place that is an oasis from their everyday life.  After all vacation is just a state of mind.  We are looking for an Assistant General Manager for the restaurant who can keep that vibe going.   Hola Arepa has been a staple in the Minneapolis restaurant community for 10 years now and our leaders must be committed to continuing the warm and welcoming hospitality of our brand.

We are looking for someone who is enthusiastic about hospitality, food and cocktails, and is  energetic, punctual, dependable, positive, and comfortable with fast-paced food service. The AGM is responsible for the day-to-day operation of the restaurant, overseeing front of house staff, making sure restaurant is running smoothly and efficiently, and meeting sales, labor and budget goals with the support and leadership of our General Manager.

ASSISTANT GENERAL MANAGER RESPONSIBILITIES:
  • Keep the Hola vibe going by living and training the brand vision
  • Generate a restaurant atmosphere and culture focused on great hospitality
  • Have genuine care for guests, team members and the restaurant
  • Provide active and visible leadership calmly, confidently, and efficiently
  • Be flexible and accommodating with requests from guests and team members
  • Be passionate and develop a strong knowledge of all food and beverage menus
  • Maintain food and beverage quality
  • Learn, operate, and master an understanding of our reservation, scheduling, and POS systems (Resy, 7Shifts & Focus)
  • Take opportunities in the moment or pre/post shift to coach, teach and train
  • Communicate swiftly and appropriately to staff and management teams

OUR REQUIREMENTS:
  • 1+ years leadership experience in the hospitality industry
  • Ability to work independently in a fast-paced environment
  • Team player with enthusiastic outlook and creative mind
  • Excellent written and verbal communication skills with notable attention to detail
  • Ability to lead a team with strong decision-making abilities
  • Proficiency with Microsoft Office and Dropbox
  • Knowledge and or willingness to learn POS programming, reservation, and scheduling platforms
  • Must be able to stand on your feet for extended periods of time
WHAT WE’RE OFFERING:
  • Competitive salary $55,000 to $65,000
  • Health, dental, & vision insurance contributions
  • Paid time off
  • A positive, energetic work environment with managers and team that are supportive and invested in your success.

ABOUT US:
At Hola Arepa, we serve our take on Latin food and craft cocktails that are delicious, inventive, affordable, and always made from scratch.  We specialize in Venezuelan-style arepas and street food from Latin America.

The décor, food & drinks at Hola Arepa are all designed to evoke nostalgia from peoples’ travels.  We want to recreate the ambience of bustling Latin cafes and bars in tropical places, where the vibe is friendly and lively, things aren’t overly polished and perfect.  We hope to give them an experience unlike any other they can get in Minneapolis and make it a special place for them.

The menu is created and crafted by Chef-Owner Christina Nguyen, who is a 2024 James Beard Award winner for Best Chef Midwest . The food at Hola Arepa is best described as Latin American food.  Chef Christina pulls inspiration from South & Central American countries, different regions of Mexico, and sometimes Spain.  Using Latin and Midwestern ingredients, the food at Hola Arepa is not authentic to a particular country, but many of the dishes that we make are based on traditional dishes from Latin America, with our own nuances added to them.  Chef Christina and Hola Arepa have received numerous national and local awards, and positive press over the years.
 

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