Office Coordinator

4 weeks ago

Peoria, United States CityLink Full time
Job DescriptionJob Description

Job Title: Office Coordinator

Department: Administration Office

Reports to: Executive Administrative Assistant to the General Manager

FLSA Status: Salary Exempt

Working Hours: Monday-Friday 8:00am-5:00pm

Employment Status: Full Time | Non-Union

Salary Range: DOE


Job Summary:

The Office Coordinator serves as the frontline representative, managing the front desk and acting as the initial point of contact for visitors, clients, and employees. This pivotal role focuses on cultivating a welcoming and professional environment while efficiently handling administrative tasks and delivering exceptional service. Key responsibilities include greeting guests, managing phone communications, overseeing the reception area, coordinating mail deliveries, and providing support to the Executive Administrative Assistant. Additionally, the Office Coordinator offers administrative assistance across all departments, maintains records, assists with security procedures, and collaborates with other teams as necessary. Success in this role hinges on punctuality, strong interpersonal skills, and a collaborative spirit.


Duties and Responsibilities:

  • Welcome visitors, clients, and employees in a courteous and professional manner.
  • Provide information and assistance to visitors, including directing them to the appropriate personnel or area.
  • Sell tickets, passes, and fare cards to passengers as walk-ins at the front desk.
  • Process payments, issue receipts, and ensure that fares are collected accurately and efficiently.
  • Monitor and replenish office supplies, ensuring adequate stock levels are maintained.
  • Take messages accurately and relay them to the intended recipients in a timely manner.
  • Maintain a clean, organized, and professional reception area.
  • Ensure that reading materials and other resources are readily available for visitors.
  • Provide information and assistance to visitors, including directing them to the appropriate personnel or area.
  • Coordinate maintenance and repairs for office equipment and facilities, liaising with vendors as necessary.
  • Handle any other tasks or assists other departments as needed.

Education and Skills:

  • Associate degree in a related field strongly preferred; or an equivalent combination of education and experience to successfully perform the essential duties of the job.
  • Minimum of 2 years of experience working in an administrative/front desk role.
  • Proficiency in Microsoft Office programs a must
  • Excellent communication skills, both verbal and written.
  • Effective time management, organizational skills,
  • Must be a team player and have a positive, can-do attitude.

Travel:

Travel will be required. Must have a valid driver's license.


At CityLink, we are committed to fostering a diverse and inclusive environment for both our employees and the communities we serve. We encourage applicants from all backgrounds to apply.

As part of our normal procedure for processing applications, inquiries may be made concerning information on an applicant's work, driving, criminal and educational history. A pre-employment drug screen, background check, and professional/personal reference checks are required for all applicants. A physical examination, including range of motion, lift test, whisper test, eye test, MVR review, and credit check may be required depending on position. These tests must be successfully completed prior to starting employment.

Greater Peoria Mass Transit District/CityLink provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.

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