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Director of Operations
2 months ago
Description
Plan, direct and coordinate all operations of the State College office location in collaboration with the firm's Executive Director and partners. Provide leadership in the following areas for the State College office; human resources and staff development, policies and procedures, internal operations and special projects. Coordination of physical building and location needs such as supply orders, scheduling maintenance and safety inspections.
Essential Job Functions:
Create, administer and evaluate quality assurance systems for productivity and efficiency.
Coordinate and review of time logs by staff to align with productivity standards.
First point of contact for all staff technological needs such as computers, printers and phone system.
Assist with information technology plan and goals with Executive Director.
Evaluating client progression and life cycle and create procedures to align with firm standards across all locations.
On-site coordination for building and grounds such as supply orders, scheduling safety inspections and coordinating maintenance for facilities.
Create standard operating procedures to meet profitability goals and metrics set by the leadership team.
Oversee all human resource functions for the State College and Altoona offices including organization of employee files, monitor staff workloads, oversee performance management process and hold staff accountable for their job requirements, initiate discipline process as needed, manage employee relations, develop culture to maximize employee contributions by utilizing and developing their strengths and serve as role model and coach.
Including travel to Altoona office location as needed.
Collaborate with Executive Director on monitoring profitability of office and coordinate strategic planning to meet firm metrics and goals.
Maintain confidentiality of all client and personnel information in accordance with Steinbacher, Goodall & Yurchak policies.
Manage special projects as assigned by the owners.
Alert Executive Director to potential threats to business.
Travel to other surrounding office locations will be as needed and in coordinator with the Executive Director.
Qualifications
Bachelor’s degree in business administration, management, human resources or related field.
At least 4 years related experience in professional services including managing a diverse group of employees and functions with proven results.
Proficiency in Microsoft Office systems.
Proficiency with information technology systems.
Prior experience analyzing financial and productivity metrics.
Based on experience and qualifications
About Steinbacher, Goodall & Yurchak
At Steinbacher, Goodall & Yurchak, our commitment to a solutions-oriented work environment is realized through teams that are bound by mutual respect and accountability and who strive for continuous learning and growth.
Does that sound like an environment you would like to work in? Are you a team player who is eager to learn, solutions-oriented, and reliable? If so, we may have a place for you on our team
We have offices in Williamsport, State College, Altoona, Wilkes-Barre, Muncy, Wyalusing, and Wysox, PA. We also have opportunities for virtual positions
Our employee benefits include: Paid time off, Holiday Pay, Jury Pay, Birthday Off, Bereavement Leave, Health, Dental, Vision, Disability, Life Insurance, Retirement Plan, Gym Membership, Student Loan Assistance and Tuition Assistance.
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