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Receptionist

3 months ago

Cleveland, United States The Brewer-Garrett Company Full time
Job DescriptionJob DescriptionBrewer-Garrett is a facility solutions company. Our goal is to make buildings more energy-efficient through HVAC design, electrical upgrades, building automation systems design and installation, maintenance, and repair. We are a solution-based business with a proven track record of saving our clients' money through reduced energy usage while improving their overall carbon footprint. Our team is second to none. Their creativity and dedication to providing solutions for our clients is their #1 priority. Their team-oriented approach to projects is what sets BG apart from the rest of the industry.

JOB SUMMARY: This individual will be responsible for handling front office reception and various administrative duties, including greeting guests and offering them a beverage, answering phones, handling company inquiries, and sorting and distributing mail and faxes.


DUTIES/RESPONSIBILITIES:

  • Answer phones and operate switchboard.
  • Route calls to appropriate associates.
  • Answer inquiries about Brewer-Garrett.
  • Greet visitors warmly and ensure they are comfortable and inform appropriate BG personnel.
  • Schedule conference rooms and training center.
  • Ensure the reception area and conference rooms are tidy.
  • Coordinate mail flow in and out of the office including mail, parcels, faces, FedEx & UPS.
  • Maintain and update the information that appears on the lobby television.
  • Maintain and order supplies for the postage meter, copiers/printers, cleaning and general office supplies.
  • Maintain and update associate phone directory.
  • Maintain and track service technician pagers.
  • Handle all travel arrangements for BG personnel.
  • Serve as backup for the in-house training coordinator as required.
  • Provide administrative support for SECorps as assigned.
  • Perform basic filing and clerical duties for various departments as assigned.
  • Other duties as assigned.

SALES RESPONSIBILITIES:

  • None

SUPERVISORY RESPONSIBILITIES:

  • None

QUALIFICATIONS:

  • High school diploma or GED
  • Three (3) years of administrative experience
  • Driver's license and reliable transportation

KNOWLEDGE, SKILLS & ABILITIES

  • Strong communication skills (oral and written); must be able to effectively relay information to various audience groups, including, but not customers and perspective customers, managers, leadership, colleagues, and business associates.
  • Strong interpersonal skills: ability to foster and maintain positive working relationships with individuals internal and external to the company and from various backgrounds.
  • Strong organizational skills with the ability to self-motivate and prioritize tasks; must be able to effectively manage own schedule with limited oversight.
  • Must be able to prepare professional written communications (emails, documents, etc.)
  • Must demonstrate professionalism and tact in all interactions.
  • Demonstration of time-management skills with a proven ability to meet deadlines.
  • Good analytical skills: ability to analyze data and relay trends and potential outcomes; ability to evaluate problems and identify resolutions; good negotiation skills.
  • Proficient user of Microsoft Office Suite and Adobe PDF.
  • Ability to maintain satisfactory attendance.

WORKING CONDITIONS

This position operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is occasionally required to stand; walk; sit; handle, or feel objects, tools, or controls; climb stairs; talk or hear. The employee must occasionally lift or move office products and supplies up to 20 pounds.

BG is proud to be an EOE and Drug-Free Workplace.

Brewer-Garrett is an equal opportunity employer, all qualified job applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status.



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