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Service Assistant

5 months ago

Cortlandt Manor, United States Bill Volz Westchester Chrysler Full time
Job DescriptionJob DescriptionDescription:

About Us

Volz Auto Group is a family owned and operated, well-established growing dealership under a 4 dealer umbrella. Choosing us means you'll work with a management team who provides a fun, high energy environment.

Benefits

  • 401(K) Plan w/ Matching
  • Training Provided
  • Paid Vacation
  • Employee Appreciation Events (i.e. Holiday Parties, Sporting Events, Luncheons)
  • Multitude of Tenure Employees

Responsibilities

  • Schedule service appointments and speak with customers every single day by following up over the phone after each appointment.
  • Actively listen to customers, answering their questions, and directing them appropriately as they request.
  • Respond quickly to customer phone calls
  • Help take care of over flow from service advisors
  • File service requests
  • Assist with rental fleet
  • Park Cars
  • Work with manufacturers online
  • Follow up on customer satisfaction
  • Other duties as assigned
Requirements:

Qualifications

  • Strong computer skills, including Outlook, Excel and Word
  • Strong customer service background
  • Excellent verbal and written communication skills
  • Punctual, reliable and eager to improve
  • Clean driving record and valid driver’s license