Automotive Service Consultant
4 weeks ago
Job Title: Service Advisor
Job Summary:
We are seeking a highly skilled Service Advisor to join our team at Bill Volz Westchester Chrysler. As a Service Advisor, you will play a critical role in ensuring our customers receive exceptional service and support throughout the repair process.
Responsibilities:
* Assist customers in determining their automotive needs and advising them on repair options
* Consult with customers on applicable service specials
* Gather and decode customer information to effectively communicate with technicians
* Document services declined and advise customers of current and future needs for their vehicle
* Foster a safe and healthy work environment, maintaining safe work practices at all times
* Maintain excellent CSI scores through constant communication with customers during and after service visits
* Build strong relationships with customers
Requirements:
* Previous experience as a Service Writer or automotive experience preferred
* Strong communication and customer service skills
* Ability to multitask and prioritize tasks in a fast-paced environment
* Detail-oriented with excellent organizational skills
* Proficient computer skills for creating work orders and maintaining records
* Valid driver's license and clean driving record
* Willing to submit to pre-employment drug screen
What We Offer:
* Long-term growth opportunities
* Paid sick/vacation time
* Medical, dental, and vision insurance
* 401k match
* Employee appreciation events
* Competitive pay
If you are a motivated and customer-focused individual with a passion for delivering exceptional service, we encourage you to apply for this exciting opportunity.
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