Technical Sales Engineer
4 weeks ago
SCOPE:
The primary function of the Technical Sales Engineer(TSE) is to assist both internal and external customers with the goal of increasing sales.The TSE will be responsible for actively supporting the Regional Managers in the marketplace, internal personnel, and our customer base by providing technical assistance.The TSE will be required to identify and coordinate training needs, provide product information, and understand the technical nature of the product
QUALIFICATIONS:
- Minimum of an Associates or 2-Year technical degree from an accredited institution
- Strong mechanical aptitude
- Ability to learn technical aspects of a product and organization
- Strong interpersonal and communication skills, self-motivated, and ability to build relationships
- Some hydraulics industry and product knowledge, preferred
GENERAL RESPONSIBILITIES:
- Support customers with technical data, test results, drawings and service bulletins
- Proficiency with internal operating systems
- Identify and coordinate training needs, product, and price information
- Provide technical assistance to external customers as well as Customer Service Representatives and Regional Managers
- Work with Engineering and Operations to provide the customer with the requested information and confirm the correct product
- Support the Regional Manager and customer with generating a model code based on a competitors product
- Evaluate new unit model codes for accuracy and select base units to be used for order
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