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Administrative Specialist
1 month ago
Key Responsibilities
- Calling Insurance companies to complete Prior Authorizations
- Contact insurance companies to confirm Durable Medical Equipment benefits within 3 business days of receiving Durable Medical Equipment request
- Use most efficient manner available to obtain Durable Medical Equipment benefits: phone or portal
- Communicate with patient regarding coverage and patient responsibility
- Document in the EMR all contact regarding Durable Medical Equipment
- Maintain internal documents
- Electronically communicate patient information to insurance companies
- Scheduling Patients
- Communication to the clinic teams
- Understanding the Diabetic Guidelines set by Medicare
- Data Entry on Internal Systems for all Diabetic Shoes and Custom Orthotics
Requirements
- Organized
- Thorough knowledge of Excel or project tracking system
- Excellent written and oral communication skills
- Able to provide an exceptional client experience
- Knowledge of basic office equipment: fax, phone, scanner, copier
We are committed to maintaining a high-performance culture that rewards dedication and excellence. The right candidate will find a supportive and dynamic work environment at Neuhaus Foot and Ankle. We offer an array of benefits, including 24 days of PTO, a 401(k) plan with a 3% salary match after one-year, comprehensive health coverage with a $2,500 annual HSA. Growth and advancement within the company are not only possible but encouraged, supported by ongoing personal and professional development opportunities. Our core values underscore a commitment to work-life balance, high-quality work delivery, and fostering a self-starter mindset.
The role involves a mix of sitting, standing, and walking throughout the workday. Please note that this job description is not exhaustive and may involve other related duties.
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