Administrative Assistant

1 month ago

Wellington, United States Cotler Healthcare Full time
Job DescriptionJob Description

Administrative Assistant

Job Description/Duties:

  • Answers all incoming phone calls and directs callers to the appropriate department.
  • Takes detailed messages if a call is not being transferred to an individual.
  • Monitors Sfax each morning, afternoon, and before end of each day.
  • Processes and enters new referrals into PM and EHR systems as assigned.
  • Completes family phone calls when assigned.
  • Using the company's HIPAA-compliant email system communicates new referral information to clinicians when assigned.
  • Assists the company by running various errands and obtaining the daily mail.
  • Other duties as assigned.

Organizational Competencies:

  • Consistently demonstrates motivation and strong productive energy.
  • Efficient in completing duties/tasks.
  • Remains respectful to colleagues, even under pressure.
  • Demonstrates honesty and trustworthiness.
  • Appears organized and capable of balancing multiple priorities simultaneously.
  • Shows good judgement.
  • Uses good communication skills across multiple forms of communication: verbal, written, telephone, email, chat.
  • Attitude and behaviors reveal a clear commitment to the company and company goals/mission.

SKILLS/QUALIFICATIONS NEEDED:

High school degree required, 2-year degree preferred. Must be proficient in Word, PDF, Excel, PowerPoint and other Microsoft Office programs. Must be proficient in using PM/EHR systems required to perform duties. Must possess high integrity and confidentiality/discretion related to private healthcare information. Previous healthcare experience preferred. Must have strong organization skills, exceptional attention to detail, and excellent ability to prioritize and manage time. Must know when to consult and can build trustworthy/appropriate business relationships. Excellent oral and written communication skills are required.



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