Patient Care Coordinator
2 weeks ago
Duties:
- Greet and welcome patients and visitors at the front desk
- Register patients by verifying their demographic information and insurance details
- Schedule appointments and manage the appointment calendar
- Answer phone calls and respond to inquiries or direct calls to the appropriate department
- Collect co-pays and payments for services rendered
- Maintain patient records and ensure accuracy of information
- Provide administrative support to medical staff as needed
Qualifications:
- Excellent communication and customer service skills
- Ability to multitask and prioritize tasks in a fast-paced environment
- Knowledge of medical terminology and basic anatomy
- Familiarity with medical administrative support tasks, such as coding and insurance verification
- Proficiency in using computer systems and electronic medical records
- Previous experience working in a hospital or healthcare setting is preferred
Please note that this position does not involve direct patient care or medical procedures. The role of the Front Desk Agent is primarily focused on providing exceptional customer service and administrative support to ensure smooth operations within the healthcare facility.
Pay: $18.00 - $20.00 per hour
Expected hours: 18.00 - 21.00 per week
**Benefits**:
- 401(k)
- 401(k) matching
- Continuing education credits
- Life insurance
- Opportunities for advancement
- Paid time off
- Paid training
- Professional development assistance
Schedule:
- Monday to Friday
Work setting:
- Clinic
- In-person
**Experience**:
- EMR systems: 1 year (required)
**Language**:
- Spanish (preferred)
Ability to Commute:
- Wellington, FL 33414 (preferred)
Work Location: In person
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