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Sales Experience Manager

4 months ago

Cumberland, United States Don Johnson Motors Full time
Job DescriptionJob Description

Sales Experience Manager - Quick Overview 🚗💼

Role Summary: As a Sales Experience Manager, you're at the heart of our mission to offer unbeatable car sales and ownership experiences. You'll champion outstanding service across all guest interactions, supported by your knack for communication and teamwork. This position suits a go-getter eager to uplift our brand and drive achievements. 🌟

Key Duties:

  • Guest Interaction & Follow-Up: Handle calls with finesse, ensuring everyone feels heard and helped. Dive into data to reach out and refine our service, keeping our guest satisfaction top-notch. 📞🔍
  • Appointment Magic: Keep our calendar smooth by reminding guests of their visits and rebooking any misses. Plus, spice up service waits with test drive invites. 📅✨
  • Community Connect: Be our face and voice, spreading the word and weaving strong community ties. 🌐🤝
  • Team Harmony: Glide across departments, fostering unity and a shared goal of world-class guest experiences. 🤝💖

Your Toolkit:

  • Know-How: You're savvy and can chat about cars with warmth and wit. Top-tier communication is your superpower. 🚘💬
  • Background Boost: Retail or automotive experience? That's a plus in our book 🛒🔧

Jump into a role where your leadership transforms the car-buying journey into something extraordinary. Let's drive success together 🌟🚀

Why Join Us?

As a fifth-generation family business, we’re different from other companies. Different in how we treat our guests, different in how we work together, and different in the extraordinary results we achieve. These differences are the direct result of the outstanding individuals on our team and the unique and distinct culture they create. They’re also why we were voted 2018 Wisconsin Family Business of the Year and rank in the country's 100 "Best Dealerships to Work For," according to Automotive News.

Read about the 30 Fundamentals that serve as the foundation of our culture online at www.donjohnsonmotors.com/the-don-johnson-way.html. We proudly refer to them as "The Don Johnson Way."

Join us in driving success and elevating the automotive buying experience. Apply today to be part of our dedicated team committed to excellence and innovation.

What We Offer

  • Family-oriented, flexible work schedule
  • Paid holidays and personal time off
  • Health, vision, and dental insurance
  • Supplemental insurance coverage
  • Paid training and certification classes
  • Fun and rewarding family environment
  • Monthly team lunches
  • Verizon / AT&T Wireless plan discounts
  • Opportunity to grow and advance
  • Modern, state-of-the-art facilities
  • Open door and open-book management
  • Direct deposit payroll
  • Company-funded 401K retirement savings plan
  • Discounts on vehicle purchases, parts, service, collision repair, and car washes
  • No-cost, no-debt associate/bachelor's/master's college degrees for you and your family

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.

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