Landlord Engagement Liaison

4 weeks ago


Greenville, United States Housing Authority Of Greenville Full time
Job DescriptionJob Description

Summary

The primary objective of this role is to enhance accessibility to both private and public rental sectors for households under TGHA's Housing Choice Voucher (HCV) program, with an emphasis on integrating these households into low-poverty neighborhoods that have previously been unattainable due to historical constraints. This will be achieved through close collaboration with Housing Specialists, coupled with the cultivation of sustainable, robust partnerships with landlords, thereby facilitating the surmounting of obstacles that perpetuate homelessness. A comprehensive understanding of rental real estate dynamics is essential for pinpointing enduring housing solutions across the region.

This role mandates a proactive approach to initiating, securing, and preserving relationships with landlords to ensure successful housing placements. As a Landlord Liaison, the incumbent will conduct educational sessions for landlords, staff, and program participants, focusing on available housing opportunities as well as delineating the rights and obligations of both tenants and landlords.

Serving as an integral component of the Public Housing Agency (PHA), the Landlord Liaison fosters a cooperative environment with all TGHA HCV initiatives, promoting an integrated approach to housing stability and community prosperity.


Essential Duties and Responsibilities

The position duties and responsibilities listed below describe the general nature and scope of work. Other responsibilities, duties, and skills may be required and assigned, as needed.

  • Develop and maintain relationships with landlords that provide affordable housing options in the private rental market for eligible program participants.

  • Conduct outreach to landlords, landlord groups and/or associations on behalf of TGHA via Telephone, Email, Online and In-Person workshops, present information about MTW Landlord incentives, and build landlord partnerships.

  • Proactively seek out and identify available housing units and collaborate with landlords, the Eligibility Department and Housing Specialist to support client housing placement and retention.

  • Assist Housing Specialist with negotiating leases and Rent Affordability with landlords.

  • Assist participants and landlords with mediating and resolving conflicts in coordination with Housing Specialist.

  • Prepare and deliver orientations to the Section 8 Programs(s) and tenant education workshops (i.e., how to do a housing search, how to be a good tenant, tenant rights and responsibilities, etc.) to participants.

  • Review Requests for Tenancy Approvals to ensure Housing Specialist accuracy and completion of required information, may send RFTA process notification letters.

  • Complete and maintain required handwritten and computer-based records, files, correspondence, and statistics in a timely, clear, thorough, accurate, and legible manner.

  • Prepare correspondence and scheduling with Third-Party inspections vendor to complete HQS/NSPIRE inspections for the HCV Department, including annual inspections, initial inspections, re-inspections, special inspections and Abatements.

  • Process and modify Owner Changes and Rent Increase Requests.

  • Perform other assigned related duties.

  • Education and/or Experience

    Bachelor’s degree in public administration and a minimum of two (2) years of experience in a similar public-facing position that includes presenting educational materials and resolving issues related to housing or community service.

    We value both education and lived experience. Any combination of experience and education, provided that the knowledge, skills and abilities to perform the work has been demonstrated, may be sufficient to qualify for the role.

    This position will require possession of a valid driver’s license and the ability to be insurable under the Authority’s automobile insurance plan at the standard rate.



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