Physician Liaison- Greenville/Upstate Area
1 month ago
Essential Duties and Responsibilities:
- Supports the philosophy, goals, and objectives of the Practice.
- Supports Practice policies & procedures of the Practice.
- Communicates effectively with VP of Business Development, Practice Manager, governing body, co workers & referring doctors and their staff (as needed). Interactions are respectful and courteous.
- Maintains and protects each patient's right to confidentiality.
- Visits referring Doctors' offices to promote Practice services to discuss patient care, referrals, new treatments, and thanking them for sending patient referrals.
- Conduct scheduled face-to-face meetings with targeted referral sources to uncover needs then deliver relevant and useful information specific to each contact - ultimately building a trusting and reliable relationship with that referring source.
- Delivers practice marketing materials to referring offices (i.e., physician cards, referral pads, etc).
- Schedules and coordinates meetings with referring doctors (i.e., lunches, dinners, etc.).
- Runs referral reports and submits results to VP of Business Development and/or Practice Manager.
- Analyzes referral reports and offers solutions to missed opportunities trends.
- Coordinating public relations campaigns and awareness efforts.
- Monitoring patient surveys to gather and analyze satisfaction and overall quality of care
- Works closely with the Marketing agency to develop and implement the organization's social media strategy
- Effectively communicates with Practice doctors to establish marketing and public relations goals.
- Assists with design and materials for Brand awareness
- Schedules and oversees community activities, sponsorships, and corporate events (i.e.,Open house, food truck event, etc.)
- Coordinates continuing education activities (i.e., lunch and learns, lectures, speaking engagements, etc.).
- Monitors new dental professionals in community and pursues relationships with them.
- Acts as Liaison and support for Seattle Study Club
- Orders office supplies used for marketing purposes.
- Performs interdepartmental errands when needed
- Assists with various correspondences and other duties for doctor.
- Attends and actively participates in meetings, committees, in-services, seminars, workshops, conferences, quality management activities according to job responsibilities and Practice requirements.
- Other duties as necessary.
Minimum Qualifications:
- Graduate level or rising senior
- Excellent communication skills required
- Marketing and public relations experience required
- Excel experience required
- Strong analytical skills required
- Strong and effective communication and platform skills
- Problem solver and self-directed
- High degree of professionalism and professional image
- Strong and effective communication and platform skills
- Positive attitude, change advocate, lead by example, coachable
- Strong interpersonal and relationship building skills
- Independent decision-making skills, sound judgment
- Strong initiative and able to exercise sound judgment
- Detail-oriented, sound analytical and problem-solving skills
- Good time management and project management skills
- Excellent organization and follow up skills
- Computer literate, working knowledge of Microsoft Office Suite
- Desktop Publishing experience (preferred)
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