Patient Service Representative

1 month ago

Austin, United States Urology America, MSO Full time
Job DescriptionJob Description

At Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.

In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based setting. Better Medicine. Better Care.

Job Summary:

The Patient Service Representative will greet all Urology Austin patients as they arrive, ensuring proper exchange of information between the patient and our practice. Further, since this position is often the first contact many patients have with Urology Austin, the purpose of this position is to act as a liaison between the patient, the Practice staff and the physicians.

​Responsibilities and Duties:

  • Greet patients with a smile and a positive attitude.
  • Check-in all patients by obtaining accurate and up-to-date demographic and insurance information at each patient visit.
  • Work with the billing office as needed to ensure proper entry of patient insurance information.
  • Assist with telephone coverage, as needed.
  • Assist with insurance verification of new patients and established patients with new insurance.
  • Collect co-payments from all patients, as required.
  • Identify patient balance prior to the patient’s visit and collect patient balances, as required.
  • Maintain an accurate cash box, including end-of-day balancing.
  • Assist patient with completion of various medical documents, as needed.
  • Assist with chart pulls for future visits and ensure all requested test results have been received as well as other medical records, as requested.
  • Keep the waiting area clean and neat at all times, straightening chairs, keeping magazines neat and current, etc.
  • Keep front desk check-in/check-out desk clean and neat at all times.

Qualifications and Skills​

  • Minimum 2 years medical office experience, preferably in a surgical practice.
  • Customer service experience in a healthcare environment preferred.
  • Basic knowledge of insurance plans, including Medicare & Medicaid.
  • Proficiency in computer software use, including Word, Excel and Outlook.

Urology Austin offers a competitive benefits package to eligible employees. Below are some of the benefits you may receive as an employee at Urology Austin.

  • Medical, Dental, and Vision Insurance
  • Short & Long Term Disability
  • 401(k) with Employer Contributions and Profit Sharing
  • Paid Time Off (PTO)
  • Group Term Life Insurance
  • Health Care & Dependent Care Flexible Spending Accounts
  • Health Savings Account
  • Employee Assistance Program (EAP)
  • Competitive Wages
  • Paid Holidays, No Weekends

Powered by JazzHR

rtntanq0Fd

  • Patient Services Representative

    3 days ago

    Austin, United States L.K. Jordan & Associates Full time

    Patient Services Representative in N. Austin Near Louis Henna and I-35! Full-Time Temp to Hire $18/hr. Monday - Thursday 8 AM 5 PM (1/2 hr. lunches) Friday 8 AM - 2 PM (no lunch and leave early) This position will be working directly with patients Patient Services, Representative, Patient, Healthcare, Staffing

  • Patient Service Representative

    2 months ago

    Austin, United States Austin Gastro Full time

    Our North Austin medical office is in need of an additional Patient Service Representative. Our team is made up of individuals that work together to make sure each patient receives proper care and attention. If you believe in providing excellent customer service and like a fast paced, yet compassionate environment, we would love to talk with you about...

  • Patient Service Representative

    5 days ago

    Austin, United States Solis Mammography Full time

    Patient Service Representative Looking to elevate your career? Join us! Location: Austin, TX Hours: M-F 8am - 5pm Here is what you will need: High School diploma; Two years of healthcare registration or customer service experience preferred; Basic knowledge of cash handling; Basic knowledge of medical terminology preferred; Ability to read,...

  • Patient Service Representative

    2 weeks ago

    Austin, United States Radiology Full time

    Posted Monday, August 19, 2024 at 5:00 AM Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Northwest location in Austin, TX . Benefits: We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits...

  • Patient Service Representative

    2 months ago

    Austin, United States Urology America, MSO Full time

    At Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based...

  • Patient Service Representative

    3 days ago

    Austin, United States Touchstone Medical Imaging, LLC Full time

    Touchstone Medical Imaging is seeking an experienced, patient care-oriented professional on a full-time basis as a Patient Service Representative to help support our Northwest location in Austin, TX. Benefits: We offer a PREMIUM base pay, shift differential, MONTHLY bonus opportunities, and an excellent benefits program. You will share in the Touchstone...

  • Patient Service Representative

    2 months ago

    Austin, United States Urology Austin Full time

    At Urology Austin , our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care. In choosing a career with Urology Austin , you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative, quality-driven, community-based...

  • Patient Services Representative

    2 months ago

    Austin, United States eMDs Full time

    Summary of JobA Patient Services Representative's goal is to assist the patients of Revenue Cycle clients in understanding and settling their patient balances. Essential Duties and Responsibilities•Professionalism o Follows all company policies as defined by eMDs leadership and the HR department.o Follows the direction, guidance, processes, and policies as...

  • Patient Service Representative

    3 months ago

    Austin, United States Austin Gastro Full time

    We are currently searching for Patient Service Representatives with experience to join our South Austin team. These positions will require travel between our South and West Austin offices. You will receive medical, dental, vision, life and disability coverages along with generous paid time off, paid holidays and excellent retirement benefits. We also have...

  • Patient Service Representative

    1 month ago

    Austin, United States Urology America, MSO Full time

    Job DescriptionJob DescriptionAt Urology Austin, our mission is committed to improving the lives of patients and their families through compassionate, quality, and ethical care.In choosing a career with Urology Austin, you are choosing to improve the lives of patients and their families through a collaborative team-driven approach in an innovative,...

  • Patient Services Representative

    2 months ago

    Austin, United States eMDs Full time

    Summary of Job A Patient Services Representative's goal is to assist the patients of Revenue Cycle clients in understanding and settling their patient balances. Essential Duties and Responsibilities •Professionalism o Follows all company policies as defined by eMDs leadership and the HR department. o Follows the direction, guidance, processes, and...

  • Patient Services Representative Sr

    3 months ago

    Austin, United States Texas Oncology Full time

    Overview: The US Oncology Network is looking for a Patient Services Representative to join our team at Texas Oncology!This position will support the Medical Oncology Department at our 4101 James Casey Street #100 location in Austin, Texas. Typical work week is Monday through Friday 8:30a - 5:00p. Note from Hiring Manager: Come join our team that is...

  • Patient Representative

    2 weeks ago

    Austin, United States Methodist Le Bonheur Healthcare Full time

    DescriptionThis position is incentive eligible.Introduction Are you passionate about the patient experience? At HCA Healthcare, we are committed to caring for patients with purpose and integrity. We care like family! Jump-start your career as a(an) Patient Representative today with CareNow. Benefits CareNow, offers a total rewards package that supports the...

  • Patient Services Representative

    2 months ago

    Austin, United States People's Community Clinic Full time

    Overview: Help coordinate the flow of patients through the front office in a manner that reflects superior customer service and ensures timely patient care. The starting range for this position is $15.00 - $17.50 hourly. Responsibilities: Greet patients promptly upon their arrival to the clinic utilizing excellent customer service Complete entire check in...

  • Patient Services Representative

    4 days ago

    Austin, Texas, United States Growth Ortho Full time

    Growth Ortho is seeking a dedicated full-time Reception Coordinator for our Registration department. As a Reception Coordinator, you will play a crucial role in managing the daily operations of our facility to ensure seamless service delivery. Your responsibilities will encompass a variety of administrative tasks related to patient care, including...

  • Patient Services Coordinator

    1 day ago

    Austin, Texas, United States L.K. Jordan & Associates Full time

    About the RoleWe are seeking a highly skilled Patient Services Representative to join our team at L.K. Jordan & Associates. As a Patient Services Representative, you will be working directly with patients to provide exceptional service and support.Key ResponsibilitiesProvide patient support and answer questions regarding medical services and proceduresAssist...

  • Patient Account Representative

    1 month ago

    Austin, United States Texas Fertility Center Full time

    Job DescriptionJob DescriptionAre you ready to showcase your problem-solving skills in a fast-paced and rewarding environment? As a Patient Account Representative at Texas Fertility Center in Austin, get ready to dive into a role where your attention to detail and empathy for patients truly make a difference. Offering a competitive annual salary of $40,000...

  • Patient Service Coordinator

    4 weeks ago

    Austin, United States Texas Oncology Full time

    Overview: Texas Colon & Rectal Specialists?is looking for a Patient Service Coordinator to join our team!This position will support the Austin location. This position will be a level 1or Sr depending on relevant candidate experience. Texas Colon & Rectal Specialists is a specialty surgical division within Texas Oncology that is committed to providing...

  • Part-Time Patient Services Representative

    2 months ago

    Austin, United States People's Community Clinic Full time

    Overview: Help coordinate the flow of patients through the front office in a manner that reflects superior customer service and ensures timely patient care. The starting range for this position is $15.00 - $17.50 hourly. This is a Part- Time position working 20 hours per week. Responsibilities: Greet patients promptly upon their arrival to the clinic...

  • Patient Services Coordinator

    19 hours ago

    Austin, Texas, United States Lone Star Circle of Care Full time

    About UsLone Star Circle of Care is a non-profit, Federally Qualified Health Center (FQHC) dedicated to providing high-quality healthcare to patients in Central Texas. We strive to create a healthcare home for the uninsured and underserved, and we're committed to making a positive impact in our community.Our BenefitsWe offer a comprehensive compensation...