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Implementation Specialist

2 months ago

Salt Lake City, United States MGIS Staff Management Inc Full time
Job DescriptionJob DescriptionDescription:

Join MGIS as an Implementation Specialist and manage the seamless implementation of new coverage plans, ensuring accurate and timely service. Collaborate with stakeholders, provide expert advice, and create a welcoming customer experience. You will be integral to the client’s first impression of MGIS.


Key Responsibilities:

  • Build strong relationships with brokers, partners, and clients
  • Verify plan details, obtain necessary documents, and coordinate enrollment materials
  • Conduct video calls with clients and brokers
  • Responsible for accurate contract issuance and familiarization with legal terms
  • Resolve discrepancies and ensure consistency in information and coverage requests
  • Manage plan setup and initial billing, and coordinate with service partners
  • Deliver a stellar implementation experience to new clients
Requirements:
  • Life and Health License (or obtain within 1 year)
  • 5+ years of relevant experience
  • Strong project management, organizational, and presentation skills
  • Leadership, teamwork, and interactive communication abilities

Skills and Competencies:

  • Customer-focused, self-motivated, adaptable, and detail-oriented
  • Strong analytical and reasoning abilities
  • High integrity and respect for others
  • Competency in Excel, Word, DocuSign, and similar programs

Join one of the insurance industry's Best Places to Work and create unparalleled customer experiences while enjoying a positive and dynamic work environment. Apply today