Puppy School

4 weeks ago


San Francisco, United States SF Puppy Prep Full time $24 - $28
Job DescriptionJob Description

The company: SF Puppy Prep

Since 2004, SF Puppy Prep has been San Francisco's premier puppy school. This is not a doggy daycare. We offer Bay Area dog owners the opportunity to enroll their dogs in our revolutionary puppy day school, which offers a positive-reinforcement-based curriculum. Dogs can also join insightful classes and participate in fun social events. We help dogs be their best with training that will last them a lifetime.

The position:

  • General Manager working with a team of Puppy Counselors.
  • We are located at 251 6th St, San Francisco, CA 94103
  • This role will be scheduled from 7:30am to 4:30pm, Monday through Friday. 
  • As needed, you may be asked to work after 4:30pm.

Compensation:

$24 - $28 / hour (depending on experience)

$3800 - $4500 / monthly (depending on experience)

  • 401K
  • Paid Sick-Leave
  • Paid Dog-Behavior Certifications
  • Professional development and dog-training learning opportunities.

The responsibilities:

Client Management

  • Onboard new clients, helping them select courses within our curriculum.
  • Provide our clients with a first-class experience from day one to graduation. 
  • Resolve any client questions or concerns via phone, email, or face-to-face interactions.
  • Promote the school locally via social media.

Staff Management

  • Support our counselors by opening and closing the school.
  • Manage our team of Puppy Counselors at the puppy day school.
  • As needed, fill in for Puppy Counselors who are not available.
  • Schedule shifts and process payroll.
  • Onboard new hires and support established staff with performance reviews.

Operations

  • Inventory management and ordering new supplies
  • Manage accounts payable and accounts receivable.
  • Schedule and work with third-party contractors (cleaners, pest control, recruiting, etc.)
  • Design and implement new systems to improve the efficiency of the puppy day school. 

The ideal candidate:

  • A self-motivated candidate who is comfortable working independently with little supervision.
  • We are an established but growing business. We need a supervisor who can step up and be ready for change. 
  • Be ready and willing to jump in and get their hands dirty without losing sight of the bigger picture and their role.
  • Candidates that understand long-term business-to-consumer relationships.
  • Prior professional or volunteer animal experience is not required, but a passion for puppies is required.
  • After training, all staff members must understand and agree with R+ Dog Training practices (positive reinforcement).   
  • Candidates who have previously managed small teams in animal care, retail, or restaurant environments will have a shorter learning curve. 
  • This position can grow into a larger opportunity within our organization. We prefer a candidate who is interested in a long-term opportunity. 

Please check us out on Instagram

This is an amazing opportunity at a fantastic company. Our Yelp and Google pages will show you what our clients say about our work

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