Regional Manager
2 weeks ago
Job Summary:
Providing fanatical customer service takes the energy, discipline, and passion of everyone in the company. The Region Manager creates an environment where creativity, drive and dedication are both expected and rewarded. It’s where leaders like you can reach your full potential—and where you can help others to do the same.
Duties and Responsibilities:
- Hire, manage, coach mentor, train and support all Regional Operations & Sales team members
- Direct oversight and P&L management to ensure achievement of net profitability goals, margins, and costs
- Work with Operations and Sales leads to assist in development and implementation of programs to meet customer requirements
- Conduct Annual performance reviews for direct team and provide oversight of the next level
- Develop a growth strategy for the region, focusing on new business development, while maintaining and growing existing business within the region
- Ensuring proper operational efficiencies within the regional locations
- Support and develop a culture of Safety in all phases of the business
- Coordinate with the inside and outside sales team to achieve monthly, quarterly, and annual sales & financial goals.
- Use of ERP and CRM system to perform duties
- Supervise shipping, receiving and production to ensure that inventory and other financial records are up to date, complete and accurate.
Qualifications:
- Motivated self-starter with a strong proven track record of 8+ years of customer service success preferred but not required, and the ability to meet & exceed target goals.
- Experience as a supervisor or group leader required
- BA in Business, or another related field preferred, but not required
- Highly organized, with the ability to work independently and thrive in a fast-paced environment
- Ability to multi-task, and prioritize multiple projects simultaneously
- Enjoys working with people and fanatical about customer service
- Excellent written & oral communication and strong relationship building skills required
- Solid computer skills including use of MSOffice (Word, Excel & Outlook), with a willingness to learn new software programs
- Experience with industrial distribution, preferably fluid power components preferred
- Familiarity with industrial and hydraulic hose and fittings preferred
- Must be able to work with a wide variety of people and personalities
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. While performing the duties of this job, the employee is regularly required to:
Disclaimer:
- This Job Description is not intended to be all-inclusive, and is subject to change as needed to meet the ongoing needs of the organization. This document does not imply a written contract of employment.
Echelon Supply and Service provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training.
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