Hotel Front Desk Attendant
1 week ago
$15 - $17 hourly
Responsibilities:- Greet, check-in, and check out guests when they arrive and leave the premises, distribute keys and room assignments, and record credit card information
- Answer incoming calls and questions about guests’ needs in-person and online regarding room bookings, room rates, amenities, available rooms, rewards programs, and special requests
- Bookkeeping: keep accurate records of all hotel guest account information
- Field customer complaints when necessary
- Communicate with housekeeping to make sure guest rooms are ready
- Well-versed in taking telephone calls and handling stressful situations
- Displays impeccable interpersonal, time management, organizational skills, and customer service skills
- 1+ year of hotel industry experience or related job preferred
IGO Legacy Hotel Group is a hospitality company committed to providing a memorable guest experience, personal growth for employees, and enriching the communities we serve. We own and operate several hotels, including Country Inn & Suites located in Duluth, MN, along with other properties in the Midwest region.
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