Front Office Associate

3 weeks ago

Duluth, United States CareerBuilder Full time

Job Details

Job Location
Gwinnett - Duluth, GA

Position Type
Full Time

Job Shift
Day

Job Category
Admin - Clerical

DescriptiF

Responsible for greeting and welcoming patients, scheduling appointments, coordinating schedules and accepting patients' payments. This position interacts with the patient and ensures that check-in and check-out is carried out accurately, friendly and efficiently; answers general questions about the clinic's policies, procedures, and services. Must display kindness and a caring attitude to ensure that the patient's experience is positive. Consistently enters data in EHR system and record detailed information in patient's files using MS Word and Excel. Communication must be professional and effective when speaking with patients, insurance providers, medical providers, physicians, and staff. Generally maintains the front desk area in neatness and organization.

Qualifications

Required Minimum Education: High School diploma, or GED (college strongly preferred)

Required Minimum Experience: 1-2 years of customer service experience

A combination of experience, education, and/or training which substantially demonstrates the following knowledge, skills and abilities:
Polished, professional image
Outstanding interpersonal skills, including compassion, tact, and the desire to help others
High attention to detail, follow-through and time management skills
Computer literacy, MS Word and Excel, strong typing/data entry skills (speed and accuracy)
Previous medical office experience is preferred
Ability to multitask and prioritize work task based upon importance
Knowledge of EHR systems and HIPPA regulations
Strong written and verbal communication skills
Knowledge of billing codes and medical terminology

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