Customer Service Agent
4 weeks ago
Type:
- Contract-To-Hire
Full Time or Part Time:
- Full time
Pay Rate:
- $17.00 per hr
Location:
- San Antonio, TX 78229
Language Requirements:
- Write, read, and speak English fluently
Job Overview:
This role is primarily responsible for providing excellent customer service, accurate information and assistance to customers over the phone. Discretionary and confidential manner. It is very important for the successful candidates to be team players, work independently, and handle all concerns with first-call resolution. As well as performing their duties in an efficient manner, and in compliance with all applicable policies and procedures. Receives, negotiates and processes paratransit trip requests from outside customers, many of whom are disabled. Determines estimated arrival times of paratransit vehicles to accommodate customer appointments, some of which are related to critical medical treatment. Responds to customer inquiries regarding paratransit schedules, policies and procedures. Perform other duties as assigned.
Experience Requirements:
- Minimum 6 months of customer service experience and data processing
- Excellent verbal skills and professional demeanor with a good understanding of delivering excellent customer service
- WPM 35+
- Active listening, and verbal and written communication skills
- Professional phone voice and phone etiquette
- Ability to convey a positive customer service and team-oriented attitude
- Familiar with basic computer operations
- Flexible & Adaptable – with schedule, workflow processes and priorities
- Communicate effectively both verbally and in written format
- Operate independently without close supervision
- Comfortable providing written communication and documentation
- Ability to maintain confidentiality and exercise discretion in all business dealings
- Manage multitasking and complete simple to complex request
- Experience with Microsoft Office applications including: Word, Excel & Outlook
Experience Preferences:
- Background in high-volume call center operations
Physical Requirements:?
- Must be able to sit for long periods of time, and occasionally reach and move objects weighing up 5-10 pounds.
Education Requirements:
- High School Diploma, GED or equivalent
Education Preferences:
- N/A
Training Schedule:
- TBD
Schedule:
- TBD
- Business Casual
Benefits:
- N/A
Additional Information:
Drug and background checks are performed. Valid identification and reliable transportation required. We are an E-Verify employer. We will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee's Form I-9 to confirm work authorization. Our employees are authorized to work in the United States. Candidates shall supply their own transportation.
-
Customer Service Agent
2 weeks ago
San Antonio, United States Elevation Academy Full timeJob DescriptionJob DescriptionJob Title: Customer Service AgentJob Summary:As a Customer Service Agent, you will be the first point of contact for our customers, assisting them with inquiries, resolving issues, and providing exceptional service. You will represent our company by delivering prompt, accurate, and courteous responses via phone, email, chat, or...
-
Customer Service Agent
4 weeks ago
San Antonio, United States Jerry Full time**Customer Service Agent** San Antonio, Texas / Sales and Service Service / Full-Time + Respond to our customers insurance questions on behalf of our carriers via phone, text, email, or through the app + Help our existing customers with their current policies + Identify ways to continue improving our customer service process + We provide full training,...
-
Guest Service Agent
2 weeks ago
San Antonio, United States Hilton Garden Inn San Antonio Downtown Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Guest Service Agent
2 weeks ago
San Antonio, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Guest Service Agent
7 hours ago
San Antonio, United States Pyramid Global Hospitality Full timeProperty About Us At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development,...
-
Customer Service 1
4 weeks ago
San Diego, United States Pilot Freight Service Full time** Customer Service 1** **Job Category****:** Stations-West **Requisition Number****:** CUSTO004437 Showing 1 location **Job Details** **Description** **Pilot Freight Services is seeking a full time Customer Service 1 for our San Diego CA, location.** **Responsibilities:** * Frequent and accurate communication to customer, cartage agents, and other station...
-
Guest Service Agent
4 weeks ago
San Antonio, Texas, United States Hilton Garden Inn San Antonio Downtown Full timeAbout Us: At Pyramid Global Hospitality, people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee...
-
Customer Service Agent
2 weeks ago
San Diego, United States Vista Outdoor Full timeJob Description Located in San Diego, CA, Foresight Sports is a designer and manufacturer of performance analysis and game enhancement technologies. Our products include launch monitors, simulators, performance/entertainment software, and smart mobility solutions for a variety of sports and games. We are recognized by equipment manufacturers, top...
-
Customer Service Representative
1 day ago
San Antonio, United States Hunter Service Group Full timeJob DescriptionJob DescriptionWho We AreHunter Service Group is a LOCALLY-owned home service company dedicated to excellence. We’re not part of a big out-of-town corporation and are not for sale to one of those companies. We prioritize our team over profits, provide continuous training, and recognize our employees for their hard work. As an independent...
-
Guest Service Agent/ Night Auditor
4 weeks ago
San Antonio, United States Nexgen Hospitality IV LLC Full timeJob DescriptionJob DescriptionGuest Service Agents are responsible for ensuring that every customer who visits our hotel has a wonderful experience from the moment they walk in, to the time they leave. A successful candidate for this position will be a creative problem-solver, comfortable engaging with customers and passionate about delivering an exceptional...
-
Customer Service Agent- Bilingual
4 weeks ago
San Antonio, United States Qwalifize LLC Full timeJob DescriptionJob DescriptionType:Contract-To-HireFull Time or Part Time:Full time/Part timePay Rate:$17.00 per hr Location:? San Antonio, TX 78229 Language Requirements:Write, read, and speak English and Spanish fluently Job Overview:This role is primarily responsible for providing excellent customer service, accurate information and assistance to...
-
Customer Service Rep I
7 days ago
San Antonio, United States South Texas Radiology Group Full timeSummary of Position: To assist patients, insurance companies and agents via incoming calls regarding patient accounts. Job Responsibilities: •Handles incoming patient and insurance calls and assists accordingly providing excellent customer service •Sets up time-pays and takes credit card payments •Required to meet departmental quality and production...
-
Customer Service Rep I
6 days ago
San Antonio, United States South Texas Radiology Group Full timeSummary of Position: To assist patients, insurance companies and agents via incoming calls regarding patient accounts. Job Responsibilities: • Handles incoming patient and insurance calls and assists accordingly providing excellent customer service • Sets up time-pays and takes credit card payments • Required to meet departmental quality and...
-
FULL TIME
3 weeks ago
San Antonio, United States Derive Enterprise Full timeCandidates must possess integrity, character, and exemplary ambition for success. The AT&T Customer Service Agent is considered an entry-level position, meaning thorough training is provided. It has been a wonderful start for many of our executives right out of college! We have a strict organic growth policy that provides all team members with ample room for...
-
San Antonio, United States IBEX Full timeOverview: We focus on providing the environment, selection process, benefits, and training to ensure that we have agents of the highest caliber. We know a quality agent makes the difference for customers and how a great customer experience influences how they feel about the brand they have chosen. Headquartered in Washington, D.C., we have delivery locations...
-
Remote Customer Support Agent
6 days ago
San Francisco, United States LC EXCUSIVE Full timeWe are looking for a dedicated and outgoing individual to join our team as a Virtual Customer Support Agent. In this work-from-home opportunity, you will play a crucial role in planning and booking exceptional sports trips for leisure clients across various global destinations. If you're passionate about providing excellent customer service and have a knack...
-
Remote Bilingual Customer Service Agent
20 hours ago
San Antonio, United States Disabled Veteran Solutions Full time14.00-14.50 per hour | San Antonio, TX, USA | Hourly | Full Time Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits. At DVS, we pride ourselves in our excellent communication skills and are motivated to provide exceptional...
-
Sales Agent/Broker
1 month ago
San Antonio, United States Integrity HR Management Full timeJob DescriptionJob DescriptionJob Title: Sales Agent/Broker Location: RemoteRequired Qualifications: Life/Health License Preferred Qualifications: Experience in Account Management - Sales Past Experiences Indicative of Success:Proven sales track record. Experience in client relationship management. Background in financial services or insurance. Job...
-
Front Desk Agent/Shuttle Driver
4 days ago
San Antonio, United States Estancia Del Norte Full timeJob DescriptionJob DescriptionDescription:Job Title: Front Desk Agent/Shuttle DriverLocation: Estancia Del Norte, San Antonio, TXWe are seeking a highly motivated and customer-oriented individual to join our team as a Front Desk Agent/Shuttle Driver at Estancia Del Norte in San Antonio, TX. The ideal candidate will be responsible for providing exceptional...
-
Live Chat Agent/Customer support Agent
2 days ago
San Fernando, United States Strategic Resource Partners, Inc. Full timeJob DescriptionJob DescriptionWe are looking for an additional Live Chat Agent/Customer Support Agent to support our growing customer base. If you have a strong work ethic, a “do whatever it takes” attitude, and can thrive in a family work environment – this is the job for you! Apply today to begin your journey with an established, reputable,...