Remote Bilingual Customer Service Agent
2 weeks ago
14.00-14.50 per hour | San Antonio, TX, USA | Hourly | Full Time
Disabled Veteran Solutions is seeking experienced Inbound Customer Service Representatives to support government-based contracts in security, health and human services, and state benefits.
At DVS, we pride ourselves in our excellent communication skills and are motivated to provide exceptional customer service. With this position, representatives will provide customer service and work to resolve customer inquiries.
You will utilize your skills with every contact to achieve the following:
Responds to inbound call inquiries.
Assist callers navigating/troubleshooting equipment and open escalated technical support tickets when necessary.
Assist callers with scheduling appointment times at selected locations.
Open escalated technical support tickets when necessary.
Responsible for creating and maintaining excellent documentation of all calls, questions, complaints, etc
Initiates outbound calls to respond to inquiries and to follow-up with previous contacts.
Responds to all inquiries in a professional, friendly, and timely manner.
Requirements:
Ability to work remotely, including reliable, high-speed Internet; the ability to troubleshoot common computer issues; and a private, dedicated workspace is required.
Must have a computer (laptop or desktop, Mac and Chromebooks are not compatible with platform), monitors, and a USB-wired headset.
Minimum of High School diploma required: additional education preferred.
Must be able to successfully pass criminal background check.
Clear and concise verbal communication skills
Ability to build rapport with callers.
Must be available between the hours of 9am - 9pm EST, Monday-Friday.
Bilingual in English and Spanish.
While DVS employment is open to all, DVS desires to reward Veterans and Military Families for their service by offering meaningful and respect-filled employment. You'll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.
About Disabled Veteran Solutions
Disabled Veteran Solutions is a nationally recognized provider of outsourced business process outsourcing services with a dedication to high standards of excellence. As a Service-Disabled Veteran Owned Small Business, service and quality are central to our mission. Additionally, adaptability and experience provide the edge which makes Disabled Veteran Solutions extremely successful in exceeding client expectations.
-
Bilingual Customer Service Representative
5 days ago
San Antonio, United States Ivan Cosme - State Farm Agency Full timeJob DescriptionJob Description Ivan Cosme - State Farm Agency, located in San Antonio, TX is currently looking for a talented, caring, professional to join our team as a Bilingual (Spanish/English) Customer Service Representative. If you have a talent for customer care and understand the needs and motivations of people, we want you on our team! We seek an...
-
San Antonio, United States Alivi Full timeJob DescriptionJob DescriptionRemote CSR Position starting at $16.50 per hour, with potential to earn up to $20 per hour based on performance metrics! Join us from the comfort of your home!COMPANY OVERVIEWAlivi exist to help people live a happier and healthier life. We design, build, and manage healthcarebenefits. Alivi has over 200 employees that manage...
-
Customer Service Representative
4 days ago
San Francisco, United States Tiffany Won - State Farm Agent Full timePosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. **Responsibilities**: - Establish customer relationships...
-
Customer Service Representative
7 days ago
San Antonio, United States Jaime Luna - State Farm Agent Full timePosition Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. **Responsibilities**: - Establish customer relationships...
-
Customer Relations Representative
5 days ago
San Antonio, United States John Pitre - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewDo you have aspirations to run your own business? If so, you may want to consider working in the office of John Pitre - State Farm Agent. As a member of our agency team, you have an opportunity to experience first-hand what it takes to be a State Farm Agent. You will build and develop customer relationships...
-
Customer Relations Representative
5 days ago
San Francisco, United States Tiffany Won - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Customer Service Representative
5 days ago
San Francisco, United States Tiffany Won - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Receptionist - State Farm Agent Team Member
7 days ago
San Antonio, United States Lorena Villa - State Farm Agent Full time**Bilingual Spanish** **Position Overview**: Are you an outgoing, customer-focused individual who enjoys engaging with the public? If so, a career with a State Farm independent contractor agent might be the perfect fit for you! Our agents exclusively market State Farm insurance and financial service products. **Responsibilities**: - Build and maintain...
-
Insurance and Financial Services Position
5 days ago
San Antonio, United States Patricia Cantu - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
San Antonio, United States Mark Jameson Allstate Agency Full timeJob DescriptionJob DescriptionWe're Only Working With THE BEST! Is that you? Come join the Mark Jameson Allstate Agency where we are dedicated to providing our team with all the right tools, support, and training to help our employees reach maximum potential!Our well known, award winning, and one of the largest in the state of TX Allstate Agency has been...
-
Customer Service Representative
5 days ago
San Antonio, United States Kevin Mcstravic - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...
-
Customer Service Representative
5 days ago
San Antonio, United States Mike McDonald - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Customer Service Representative
6 days ago
San Antonio, United States Cassandra Preston - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...
-
Customer Service Representative
6 days ago
San Antonio, United States Kami Vidor - State Farm Agent Full timeJob DescriptionJob DescriptionPosition Overview:Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.Responsibilities:Establish...
-
Bilingual Customer Service
1 month ago
San Jose, United States Octane Co. Full timeOur bilingual market is experiencing unprecedented growth, and we're on the lookout for driven, ambitious leaders proficient in both Spanish and English to join our expanding team in Customer Service! We provide unparalleled growth opportunities that are second to none. With tailored mentorship and training sessions designed specifically for our bilingual...
-
San Antonio, United States Spectrum Association Management Full time** FT/PT Inbound Customer Service Representative (Partially Remote-Bilingual Preferred)** * San Antonio * San Antonio, United States ** FT/PT Inbound Customer Service Representative (Partially Remote-Bilingual Preferred)** ** Job description** A **vibrant** culture is based on trust. With this in mind, we are reimagining a **hybrid work environment** to...
-
Customer Service Representative
6 days ago
San Antonio, United States Paul Wittmaier - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewState Farm Insurance Agent located in San Antonio, TX is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Paul Wittmaier - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto,...
-
Office Representative
6 days ago
San Antonio, United States Lorena Villa - State Farm Agent Full time*Bilingual Spanish*Position Overview Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products. Responsibilities Establish customer...
-
Customer Service Representative
6 days ago
San Antonio, United States Jaime Luna - State Farm Agent Full timeJob DescriptionJob DescriptionPosition OverviewAre you outgoing and customer-focused? Do you enjoy working with the public? If you answered yes to these questions, working for a State Farm independent contractor agent may be the career for you! State Farm agents market only State Farm insurance and financial service products.ResponsibilitiesEstablish...
-
Bilingual Customer Service Representatives
4 days ago
San Diego, United States DMG Full timeFull Time and Part Time Hours Available! Opportunity in San Diego! We are currently hiring 20 Order Processing Agents for a large company in the San Diego area. Divergent Marketing is a worldwide leader in secure, home service solutions and offers an excellent work environment and growth potential for its employees!Order Processing Agents will be...