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Customer Service

4 months ago

Burnsville, United States Farmers Insurance of Minnesota - District Office Full time
Job DescriptionJob Description

Our office is quickly growing and we need someone who we can train to fit in our office puzzle The position offered is full time. Our Customer Service & Sales Representative needs to exceed customer service standards to current clients while also assisting prospects as they call in.

**This job is available in multiple locations in the Twin Cities.**


No prior experience is necessary

Apply for the position today by completing the form and completing the assessment.


Benefits

Annual Base Salary + Commission + Bonus Opportunities

Paid Time Off (PTO)

Flexible Schedule

Hands on Training

Mon-Fri Schedule

Tuition Reimbursement

Career Growth Opportunities

Life Insurance

Parental Leave


Responsibilities
  • Process customer policy change requests.
  • Verify phone numbers, addresses and email addresses with each customer contact and update customer information.
  • Answer incoming phone calls in a timely manner.
  • Schedule appointments for sales staff to meet prospective customers.
  • Responds to all inquiries, cancellation requests, and sales requests within specified timeframe.
  • Assist with sales and marketing duties as needed.

Requirements
  • Possess an upbeat, positive and enthusiastic attitude.
  • Proficiency to multi-task, follow-thru and follow-up.
  • Great Customer Service Skills.
  • Driven and goal-oriented individual.
  • Ability to tactfully handle stressful and difficult situations.