Clinical Office Manager

3 weeks ago

Cocoa, United States VIPcare Full time
Job DescriptionJob DescriptionOur purpose is Better Health. Specializing in primary care for patients 65+ is our passion.

What’s Your Why?
• Are you looking for a career opportunity that will help you grow personally and professionally? 
• Do you have a passion for helping others achieve Better Health? 
• Are you ready to join a growing team that shares your mission?

Why Join Our Team: At VIPcare, we value you. We see you. Team Members at VIPcare are living their why and building their careers with a reliable team that shares their mission of providing 5-star service that always puts patient care and outcomes first. At VIPcare, it’s the little things we do each and every day
that set us apart from other primary care practices. Our patients are family, and we want to keep our family healthy. Be part of a team that is transforming healthcare one patient at a time. We take great care of our team so they can take great care of our patients and achieve: Better Care. Better Outcomes. Better Health.

Join Our Team
Please review our open positions and apply for the role that sparks your passion and elevates your skills.   

Position Objective:
The Office Manager is an operational and clinical role and is responsible for providing 5 Star Service in assisting physicians in the management of healthcare daily office operations and treatment of geriatric patients following established standards and practices. The incumbent will report to the Regional Manager (or similar role) and will manage a care team of medical assistants and/or receptionists  (generally 3-7 members). 

Responsibilities:
  • Oversee, monitor, and improve clinic performance and other key performance indicators, including HEDIS, admission management, ER utilization, patients not seen, etc. 
  • Manage a team of clinic staff, including coordinating payroll, PTO, hour management, and performance of team members 
  • Communicate with providers to ensure patient quality of care
  • Assists with scheduling, administrative, and clinical duties for providers (mid-levels and physicians)
  • Lead daily clinic huddles and assign proactive outreach call efforts to other team members
  • Manage office operations and performance to ensure that front-office and back-office care teams operate in an efficient, accurate, and patient-focused manner
  • Provide extraordinary customer service to all internal and external customers (including patients, other team members, and other departments)
  • Ensure new team members are onboarded and receive proper training using Better Health Group policies and procedures
  • Ensure the accuracy of all incoming and outgoing information, including supplies, invoices, referral requests, patient records, and medication management
  • Inform management about current office trends, recommend new policies, or facilitate improvements to current policies and workflows
  • Participate in required team meetings and communicate updates and changes to physicians and staff
  • Ensure team calendar, spreadsheets, and whiteboards are current and accurate
  • Assist providers with obtaining and maintaining credentialing, hospital portal access, state licenses, and professional memberships
  • Ensure compliance with Medicare Advantage Plans, HIPAA, and labor laws and is responsible for reporting any suspected breaches or compliance issues to the appropriate internal contact
  • Additional duties as assigned

Position Requirements/ Skills:
  • At least 4 - 5 years of Medical Assisting experience, preferred (dependant on clinic location and team dynamics)
  • Minimum of 1 year of leadership experience
  • CPR Certified preferred
  • Commitment to patient care and confidentiality
  • Strong oral and written communication skills
  • Ability to accurately read and write medical terminology
  • Knowledge of medical coding
  • Knowledge of HIPAA
  • Knowledge and understanding of OSHA and Biohazard guidelines
  • Basic computer skills, including familiarity with electronic medical records
  • Proficient with Google Suite (Drive, Docs, Sheets, Slides) and Microsoft Office (Word, Excel, PowerPoint) for real-time collaboration

Preferred Qualifications:
  • Bachelor's Degree in healthcare administration or related field preferred
  • Medical Assistant Certified, preferred
  • Prior medical assisting experience strongly preferred
  • Has clinical working knowledge and the ability to perform clinical duties to include the following: take vital signs, review medications, administer injections, dispense medications, irrigate eyes and ears, dress and bandage the wound and incision, draw blood and assist physician with any/all procedures

     
Physical Requirements:
  • Full range of body motion, including handling and transferring patients, manual and finger dexterity; including eye-hand coordination
  • Requires standing, walking, pushing, bending, kneeling, and reaching at arm’s length and overhead in a clinic for prolonged periods of time 
  • Requires ability to sit or stand for prolonged periods of time
  • Must be able to lift and move patients and medical equipment as needed
  • Requires ability to lift/carry up to 15 lbs 
  • Requires corrected vision and hearing to normal range
  • Ability to sit for extended periods of time
  • Ability to operate a motor vehicle and have own means of transportation

Key Attributes/ Skills:
  • Has a contagious and positive work ethic, inspires others, and models the behaviors of core values and guiding principles
  • An effective team player who contributes valuable ideas and feedback and can be counted on to meet commitments
  • Is able to work within our Better Health environment by facing tasks and challenges with energy and passion
  • Pursues activities with focus and drive, defines work in terms of success, and can be counted on to complete goals
  • Demonstrated ability to handle data with confidentiality
  • Ability to work cross-functionally with multiple teams; ability to work independently with minimal supervision
  • Excellent organizational, time-management, and multi-tasking skills with strong attention to detail
  • Excellent written and verbal communication skills; must be comfortable communicating with providers, vendors, staff members, and health plans
  • Strong interpersonal and presentation skills
  • Strong critical thinking and problem-solving skills
  • Must be results-oriented with a focus on quality execution and delivery
  • Appreciation of cultural diversity and sensitivity toward target patient populations


We offer a comprehensive compensation and benefits package:
  • Medical, dental, vision, disability, and life
  • 401k, with employer match
  • Paid time off
  • Paid holidays
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

We're an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

Powered by JazzHR

7jlKDL2RJO

  • Clinical Nurse Manager Operating Room

    1 week ago

    Cocoa, Florida, United States Clinical Management Consultants Full time

    Are you ready to elevate your Operating Room Nursing career to new heights? We have an exciting opportunity for a dynamic and passionate Clinical Nurse Manager Operating Room at a highly reputable 150 bed hospital just outside of Orlando, FL. The Cli Nurse Manager, Clinical, Manager, Operating Room, Nurse, Healthcare, Staffing

  • RN Director Surgical Operations

    4 weeks ago

    Cocoa, United States Clinical Management Consultants Full time

    Are you ready to lead the surgical services team of a prestigious hospital while living a charming coastal lifestyle? A renowned 150+ bed hospital on the beautiful Canaveral Coast of Florida is seeking a dynamic and experienced RN Director Surgical Operations to join their team. The RN Director Surgical Operations will have the chance to join a...

  • Clinic Nurse Manager

    1 week ago

    Cocoa, Florida, United States VitalCore Health Strategies Full time

    Join VitalCore Health Strategies as a Clinical Nurse Manager!VitalCore Health Strategies (VCHS), a leading player in Correctional Health Care, is looking for a Clinical Nurse Manager (Registered Nurse) at Brevard Juvenile Detention Center in Cocoa, Florida.Wages are competitive and determined by experience.WHAT WE OFFER:Holiday Pay for various...

  • Bookkeeper/office Manager

    4 weeks ago

    Cocoa, United States Robertson's Landscaping Full time

    **Job Summary**: **Duties**: - Manage office supplies and equipment, including maintenance and inventory - Coordinate and schedule appointments and meetings - Handle accounts payable and receivable tasks - Prepare financial reports, including bank reconciliations, journal entries, and payroll processing - Assist with tax preparation and compliance -...

  • Office Administrator

    6 days ago

    Cocoa, United States AVO T&L, LLC Full time

    **Job Title: Office Administrative Assistant** **Location**: Cocoa, Florida **Position Type**: Full-Time, Salaried (with benefits after 90 days) **Reporting To**: President of the Company As the Office Administrative Assistant reporting directly to the President of the company, you will play a pivotal role in ensuring the smooth operation of our office...

  • Office Assistant

    1 month ago

    Cocoa, United States Havertys Full time

    Job Description MAJOR FUNCTION Office Team Members are an integral part of Havertys' outstanding customer experience in our retail locations by being customer focused and working as a team. Office Team Members process customer sales, process payment transactions, answer phones, and schedule deliveries. ESSENTIAL DUTIES AND RESPONSIBILITIES include the...

  • Office Assistant

    4 weeks ago

    Cocoa, United States Havertys Full time

    Job Description MAJOR FUNCTION Office Team Members are an integral part of Havertys' outstanding customer experience in our retail locations by being customer focused and working as a team. Office Team Members process customer sales, process payment transactions, answer phones, and schedule deliveries. ESSENTIAL DUTIES AND RESPONSIBILITIES include the...

  • Unarmed Security Officer

    1 week ago

    Cocoa, Florida, United States Cambridge Security Services Full time

    Join the elite team at Cambridge Security Services:As a Security Officer at Cambridge Security Services in Florida, you'll be part of a top-notch security company safeguarding high-end properties and schools. Your role includes controlling access, monitoring CCTV, and preventing criminal activities. We pride ourselves on hiring many military veterans for...

  • Operations Manager

    2 weeks ago

    Cocoa, United States KAM Technologies, LLC Full time

    **Overview**: KAM Technologies is a premier product design and manufacturing firm located on Florida’s Space Coast. We specialize in both aerospace and commercial projects, leveraging advanced design software and multi-axis CNC machinery to produce components that meet the highest quality standards. **Key Responsibilities**: - Receive and Record RFQs:...

  • Risk Manager

    1 week ago

    Cocoa, Florida, United States Blue Origin Full time

    At Blue Origin, we envision millions of people living and working in space for the benefit of Earth. We're working to develop reusable, safe, and low-cost space vehicles and systems within a culture of safety, collaboration, and inclusion. Join our diverse team of problem solvers as we add new chapters to the history of spaceflightAs part of a small,...

  • Senior Account Associate

    1 week ago

    Cocoa, Florida, United States Insurance Office of America Full time

    Working under general direction of an Account Manager (AM), Account Executive (AE) or Producer and following established industry and company guidelines; provides administrative and customer service support to account team, Producer and/or assigned g Associate, Commercial, Account, Producer, Customer Service, Processing, Technology

  • Vet Clinic Receptionist/appointment Setter

    3 weeks ago

    Cocoa, United States Brevard Humane Society Full time

    Pay: $13.00 - $16.00 per hour **Benefits**: - Employee discount - Health insurance - Paid time off Experience level: - 1 year Shift: - Day shift - Evening shift Work setting: - In-person - Office Work Location: In person

  • Office Assistant

    4 weeks ago

    Cocoa, United States In Bloom Academy Full time

    **Responsibilities**: - **Child-Centric Approach**: Interact with students, parents, and educators in a friendly and supportive manner. Be patient, understanding, and compassionate when addressing their needs. - **Background Check**: Successfully pass a comprehensive background check to ensure the safety and security of our students. - **Transportation**:...

  • Vet Clinic Receptionist/appointment Setter

    1 week ago

    Cocoa, Florida, United States Brevard Humane Society Full time

    Pay: $ $16.00 per hourBenefits: Employee discount Health insurance Paid time offExperience level: 1 yearShift: Day shift Evening shiftWork setting: Inperson OfficeWork Location: In person

  • Clinical Charge RN

    1 month ago

    Cocoa Beach, Florida, United States tapwage Full time

    Clinical Charge RN - PCU, Full-Time POSITION SUMMARY:To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by demonstrating leadership through the assessment, planning, implementation and evaluation of patient care according to the standards of professional nursing practice. Nursing care is provided to the individual patient...

  • Clinical Charge RN

    4 weeks ago

    Cocoa Beach, Florida, United States tapwage Full time

    Clinical Charge RN - PCU, Full-Time POSITION SUMMARY:To be fully engaged in providing Quality/No Harm, Customer Service and Stewardship by demonstrating leadership through the assessment, planning, implementation and evaluation of patient care according to the standards of professional nursing practice. Nursing care is provided to the individual patient...

  • Commercial Lines Associate Account Manager

    1 month ago

    Cocoa, United States World Insurance Associates, LLC. Full time

    Job DescriptionJob DescriptionSummaryWorld Insurance Associates is a unique insurance organization offering top products and services from major providers, combined with attentive service from local agents.Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 260 offices across North America. ...

  • Certified Medical Assistant

    5 days ago

    Cocoa, United States Florida Pain Institute Full time

    JOB TITLE: Certified Medical Assistant GENERAL SUMMARY OF DUTIES: Responsible for performing or assisting with a variety of tasks in a clinical setting including: patient preparation, physical and drug screen collection, sterile techniques, instrument care, medications and injections procedures. Communicates with patients, physician offices and testing...

  • Manager - ATLO Test

    2 weeks ago

    Cocoa, United States EmergencyMD Full time

    Position Summary: Airbus U.S. is looking for an enthusiastic and creative Test manager to develop and execute solutions for satellite assembly, integration and test. We're looking for candidates who can bring exceptional engineering skills and strong experience in aerospace programs to the team. Position Responsibilities: The ATLO Test Manager's primary...

  • Site Manager

    2 weeks ago

    Cocoa, United States Genuine Parts Company Full time

    IBS Site Manager (Hourly 40) The following section contains the primary responsibilities for this position. Job holder is responsible for performing any other duties as assigned by management. List the significant activities that support that function, for instance manage the annual store audit process. Where possible use language that ties the job back to...