Senior Account Director

2 weeks ago

Miami, United States Greenhouse Agency Full time
Job DescriptionJob Description

We Are Green House

We are Green House, a Creative Marketing Agency with a 20 year’s history in growing brands designed for purpose. With roots in the beverage industry from Alc to Non-Alc, our portfolio is quickly growing to include brands focused on cultivating authentic and lasting relationships with both hyper local and national (if not global) communities. Our mission is to extend growing seasons for both our clients and their brands, as a trusted connections-partner, because we believe in the journey towards the Greener Age of Creativity is powered by the human experience.  

Role Overview:

Green House is looking for a Senior Account Director who will act as business & client lead for the Creative Strategy department with strong creative and strategic skills to nurture client relationships and drive business growth. This role will also serve as the internal advocate for the Creative Strategy capability across the account program service teams and will work closely with the Head of Creative and Head of Strategy to expand business opportunities within and beyond the beverage industry and frontline/field capabilities. Success in this role demands executional excellence, creative intuition, relationship-building skills, and strategic acumen. The position offers the opportunity to lead client relationships, drive revenue growth, become a pivotal liaison between all departments, and establish a strategic career trajectory within our team. 

We Are Looking For:

  1. Strong Client Relationship Management:
    • The candidate should excel in managing and nurturing client relationships, ensuring high levels of client satisfaction and engagement. This involves being the primary point of contact, understanding client needs, and proactively maintaining clear and effective communication.
  2. Leadership and Strategic Thinking:
    • The role requires a leader with the ability to provide strategic direction, drive department processes, and influence cross-departmental collaboration. The candidate should possess executive and strategic acumen, be a proactive decision-maker, and demonstrate foresight in planning and business development.
  3. Business Acumen and Financial Oversight:
    • The ideal candidate must have strong business-oriented skills, including commercial acumen and an understanding of how the agency makes money. They should be capable of managing financials, forecasting, and driving profitability and efficiency within their department.
  4. Creative and Analytical Skills:
    • A balance between creative intuition and data-driven decision-making is essential. The candidate should be able to craft compelling narratives (storytelling) for client presentations and proposals while also being comfortable with data analysis and using metrics to measure success.
  5. Proactivity and Resilience:
    • The candidate should be a self-starter who proactively seeks opportunities for growth and improvement. Resilience and the ability to navigate challenges effectively are also important, as the role may involve working with limited guidance or resources initially.
  6. Sales and Business Development:
    • There is a priority for the candidate to contribute to sales efforts and business development. This includes identifying new business opportunities, enhancing client portfolios, and participating in networking activities to expand the agency’s reach.
  7. Cultural Fit and Team Collaboration:
    • The candidate should align with the company’s culture, demonstrating qualities such as humility, kindness, and a collaborative spirit. They should be able to work effectively within a team, fostering a positive and engaging environment.
  8. Process Improvement and Operational Efficiency:
    • Emphasis is placed on the ability to develop and implement efficient processes and protocols to optimize workflow, improve project management, and ensure seamless integration of creative strategies across departments.

Qualifications:

  • Bachelor’s degree in marketing, business, or a related field; MBA or advanced degree preferred. 
  • 8+ years of experience in account management or client service roles preferred, preferably within the CPG and beverage industries. 
  • Excellent communication, presentation, and negotiation skills. 
  • Client-Centric: Exceptional client service skills with a proactive and responsive approach to client needs. 
  • Strategic Thinker: Ability to develop and implement strategic plans that align with client objectives and drive business growth. 
  • Revenue-Focused: Strong business acumen with a proven track record of managing and growing large accounts, with a focus on strategic and creative solutions. 
  • Collaborative Leader: Strong leadership and team management skills. Ability to work effectively with cross-functional teams and lead by example.  
  • Industry Expert: Deep knowledge and experience in the CPG and/or beverage industries, with a network of relevant contacts preferred. 
  • Adaptable: Ability to thrive in a fast-paced, dynamic environment and manage multiple priorities. 
  • Ability to travel as needed. 

Why Green House? 

At Green House, we offer a dynamic, hybrid, and inclusive work environment where your leadership skills will be valued, and your career aspirations supported. You'll have the opportunity to make a significant impact within globally recognized brands, such as Coca Cola, Jack Daniels, and C4, driving strategies that shape consumer preferences, cultural intrinsic, and market dynamics. We offer:

  • Innovative Work Environment and Company Culture: Collaborate with a talented team of creative professionals in a stimulating and supportive workplace. Join engaging social events and a diverse, inclusive culture that celebrates individuality. 
  • Growth Opportunity: We invest in our employees’ growth by providing a work environment that encourages personal and professional growth, and opportunities for advancement within the company. 
  • Health and Wellness: Comprehensive health insurance coverage, including medical, dental, and vision plans. 
  • Unlimited Paid Time Off: Generous paid vacation days, holidays, and sick leave to help you recharge and maintain work-life harmony. 

If you’re ready to grow your career in a dynamic and supportive environment, apply today and help us cultivate a greener age of creativity 

Green House is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. 

Interview Process:

  • Initial Screening with Recruiter – Phone Call (30 min)
  • VP, Head of Account - Video Call (1 hour)
  • VP, Head of Strategy & VP, Head of Creative - Video Call (1 hour)


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