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Residential Program Supervisor
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Program Director
2 months ago
Position Summary: The Program Director is responsible for managing up to three houses. Each house has a program manager, coordinator, and between two to four persons served. This position is a key participant in weekly leadership meetings charting the course and progress of the organization. This is not a remote position.
Key Responsibilities:
Mission, Vision, and Values:
- Understand and support the organization's mission, vision, and values.
- Embrace the organization's strategic direction and make decisions that fulfill the ultimate organizational goal of being the community of choice for all stakeholders.
Program Supervision:
- Oversee programming functions, maintain schedules, and ensure adequate staffing.
- Provide supervision, training, and coaching to Program Supervisors and Direct Support Professionals.
- Ensure quality, performance, and efficiency across programs.
- On-Call for staff issues and emergencies
Compliance and Licensing:
- Prepare for and participate in annual licensing and relicensing meetings, ensuring overall compliance with 245D requirements.
Relationship Building:
- Maintain and build positive relationships with persons served and all stakeholders.
Human Resources Support:
- Assist human resources with completing investigations as needed.
Program Visitation:
- Spend 60% of work time visiting/supervising programs onsite. Remaining time in office.
Meetings:
- Facilitate regular meetings with Program Supervisors.
- Attend monthly supervisor meetings.
- Attend all scheduled L10 meetings.
Other Duties:
- Perform other duties as assigned.
Qualifications:
Experience:
- At least 2 years of experience in leading/managing staff.
- Strong knowledge of 245D licensing.
- Strong background in person-centered planning and support.
- Experience in strategic planning.
- Experience in crisis management.
- Financial management experience.
Skills:
- Excellent verbal and written communication skills.
- Strong analytical skills with the ability to assess program performance and make data-driven decisions.
- Strong emotional intelligence and interpersonal skills, with the ability to build and maintain positive relationships with clients, staff, and stakeholders.
- Thorough understanding of ethical standards and regulatory requirements in the field.
Physical Requirements
*Please note that all physical requirements listed may not be required at the site; refer to site specific demands.
- Walking on an on-going basis.
- Sitting on an on-going basis.
- Reach and grip with hands frequently.
- Use of motor skills for typing and utilizing computer and phone frequently.
- Stoop, kneel, crouch on occasion.
- Peripheral vision on an on-going basis.
- Lift, push, and pull up to 100 pounds periodically.
Environmental Factors
- Works with and through other by delegation on an on-going basis
- Has contact with the public.
- Is working in an office environment on an on-going basis
Non-Negotiable Hiring Criteria
- Ability to write in grammatically correct sentences in English.
- Excellent communication skills.
- Valid Driver’s License with a satisfactory record.
- Maintains vehicle insurance.
- Knowledge of person-centered thinking and planning.
- Proficient at using computers.
- Ability to work independently.
- Ability to work with employees and other professionals at various levels.
- Excellent time management skills.
- Excellent problem-solving skills.