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Desktop Support Technician

3 months ago


Erie, United States Velocity Network Full time
Job DescriptionJob DescriptionDescription:

Velocity Network, Inc. is Northwest Pennsylvania's leading technology services firm. We are a network of experienced IT professionals, telephony and Internet teams, and hardware and software specialists working together to provide enterprise level practices and solutions for the business sector.


We are currently searching for an Desktop Support Technician. This position is responsible for working with clients to understand and troubleshoot remote and on-site technical issues for basic desktop, network, printing and hardware. The incumbent will assess client needs and perform necessary recommendations as well as complete new user setups in environments such as Microsoft Active Directory, Office 365 and other related products.


VNET offers a competitive compensation and benefits package including:

  • Health Insurance
  • Dental Insurance
  • Vision Insurance
  • Flexible Spending Accounts/Section 125 Plan
  • 401(k) Savings Plan with a company match
  • Life Insurance
  • Short Term Disability Insurance
  • Paid Time Off
  • Sick Time
  • Paid Holidays
  • Employee Assistance Program
  • Cell Phone Stipend
  • Free Parking
  • On-Site Fitness Facility
Requirements:
  • One year of more of experience with IT hardware and software or equivalent training in IT
  • On-call participation
  • Valid driver's license with a good driving record