Experienced Dealership Parts Manager

1 month ago

Schaumburg, United States Steve Napleton Auto Group Full time
Job DescriptionJob Description

We are a family owned Automotive Group that has been a dominant part of Chicago automobile retailing for over 90 years. Our Group is growing rapidly and is seeking talented team members to help our team succeed into the next century of operations. Our Group has always and continues to support the local community and provide a fun, fast-paced and collaborative workplace where growth and advancement opportunities abound.

Dealership Parts Manager - Summary

Strives to return a satisfactory profit on dealer capital invested in parts inventory. Accomplishes objectives using proper purchasing procedures, inventory control, staff utilization, security, pricing, merchandising, displaying and advertising.

Dealership Parts Manager - Essential Duties

  • Forecasts goals and objectives for the department and strives to meet them.
  • Hires, trains, motivates, counsels and monitors the performance of all parts department staff.
  • Prepares and administers an annual operating budget for the parts department.
  • Maintains a balanced inventory consistent with the requirements of the service department, body shop, wholesale accounts and the do-it-yourself public.
  • Establishes pricing parameters in each customer category that generate enough gross profit to produce a satisfactory profit while maintaining customer loyalty.
  • Establishes individual parts inventory levels and balances them for maximum turnover.
  • Ensures that parts inventory turns (established #) times per year.
  • Monitors and adjusts inventory to minimize obsolescence.
  • Ensures that all parts are properly tagged so that the dealership recovers full credit from the factory.
  • Supervises stock order procedures.
  • Sets and enforces a policy on the special ordering of parts. Ensures that stock orders represent at least (established %) percent of all orders.
  • Analyzes sales, expenses and inventory monthly to maintain profit goals.
  • Develops and administers an aggressive wholesale parts program to produce profit.
  • Ensures that the same high-quality level of service provided to outside customers is also provided to internal dealership customers.
  • Works with the service manager and body shop manager to ensure a timely turnaround of parts needed for internal jobs.
  • Attends managers meetings.
  • Holds weekly department meetings.
  • Analyzes departmental operations and storage layout and revises as needed for maximum effectiveness.
  • Provides technical assistance to parts department employees.
  • Monitors parts department employees' payroll records.
  • Coordinates a prompt, efficient and timely flow of paperwork.
  • Directs shipping and receiving efforts to ensure timely processing.
  • Monitors daily reports such as DOE, DOC and sales productivity.
  • Develops and utilizes a lost sales tracking report.
  • Directs outside parts and counter sales efforts, including a telemarketing program to keep in contact with customers.
  • Develops sales promotions.
  • Takes advantage of all manufacturers' inventory co-op advertising.
  • Develops, enforces and monitors guidelines for working with customers to ensure maximum customer satisfaction.
  • Handles customer complaints immediately and according to the dealership's guidelines.
  • Ensures that all dealership purchases are properly accounted for before payment is made.
  • Assists in the collection of past-due accounts.
  • Supervises custodians to ensure that work area is kept clean.
  • Understands, keeps abreast of, and complies with federal, state and local regulations that may affect parts sales.
  • Maintains professional appearance.
  • Other duties as assigned.

Dealership Parts Manager - Education and/or Experience

  • High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
  • One-year certificate from college or technical school; or three to six months related experience and/or training; or equivalent combination of education and experience.
  • Four+ years related experience and/or training; or equivalent combination of education and experience.

** Experience in a high-volume new car automotive dealership with a proven track record required **

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Employee discount
  • Health insurance
  • Life insurance
  • PTO
  • Referral program
  • Retirement plan
  • Vision insurance

Pay:

  • Salary
  • Commission

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