eCommerce Website Manager

1 month ago


Schaumburg, United States S&S Truck Parts Full time

Job Summary:

S&S Truck Parts is a 70-year-old company which sells class 6, 7, and 8 truck parts through a network of strategic distributors. S&S Truck Parts is owned by Investcorp, a private equity growth firm, and is run by the family which started the business; with a focus on continuing the unprecedented growth achieved over the past six years.


Many will have the requisite skills, education and experience for this job, but only a select few will possess the less obvious intangible qualities needed to do it well. Amongst the distinguishing characteristics the successful candidate will likely have a confident demeanor, “can do” attitude, unrelenting drive, an innate ability to drive results and most importantly, be a team player.


Essential Functions/Key Responsibilities

  • Drive eCommerce B2B online sales and monitor performance metrics for the company's owned branded websites, with a focus on user experience, personalization, revenue, traffic, and conversion rate optimization.
  • Lead the B2B online selling strategy collaborating with and informing various departments including Sales, IT, Product, Finance, and Marketing.
  • Contribute to annual business planning and develop technical website roadmaps in alignment with business objectives.
  • Develop and implement strategies to increase web traffic, improve conversion rates, and nurture new and existing customers. Utilize AI where applicable.
  • Stay informed about industry trends and competitors, leveraging insights to maintain competitiveness through digital initiatives.
  • Optimize customer acquisition and retention programs while exploring opportunities for new initiatives.
  • Work closely with Marketing colleagues and external agencies to develop promotions and enhance on-site engagement to drive sales.
  • Develop merchandising plans for new and existing products on the websites in collaboration with marketing and product teams. Ensure consistent reporting on new product launches.
  • All other duties as assigned.


Job Skills and Qualifications/Knowledge and Skills:

  • 5-10+ years of experience managing external websites for B2B companies with proven revenue-driving results
  • Strong heavy and light duty automotive aftermarket parts industry experience preferred
  • Strong quantitative and analytical skills to support managing budgets and leveraging data to maximize sales activities
  • Experience with SEO, paid advertising, email marketing, A/B testing technology, and Google Analytics
  • Ability to manage multiple stakeholders and projects successfully
  • Outstanding communication skills, being able to present, guide and negotiate with stakeholders
  • Detail oriented, strong project manager and budget manager
  • Collaborative and good partner to the teams
  • Bachelor's degree
  • Experience with Magento, Infor XA, Google Analytics and associated technology preferred.



Disclaimer

The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.



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