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Wardrobe and Hair Manager

3 months ago

Ashland, United States Oregon Shakespeare Festival Full time
Job DescriptionJob Description

Organizational Background

The Oregon Shakespeare Festival (OSF) was founded in 1935 in Ashland, OR, and has grown from a three-day festival of two plays to a nationally renowned theatre arts organization that presents a rotating repertory season of up to 10 plays and musicals, including illuminating interpretations of Shakespeare, other enduring classics, and new works. OSF productions have been presented on Broadway, internationally, and at regional, community, and high school theatres across the country. OSF received the 1983 Special Tony Award for Outstanding Regional Theatre and is one of the largest nonprofit theatres in the nation with three stages, including an outdoor Allen Elizabethan Theatre.

Statement of Purpose

The Oregon Shakespeare Festival creates world-class theatre, revealing our collective humanity through illuminating interpretations of new and classic plays, and inspiring a love of our art form for current and future generations.

Company Values

    • We are committed to working toward inclusion, diversity, equity, and accessibility, creating a space of belonging for all audiences and employees—through concrete actions and systemic improvements.
    • We nurture and support our artists, attracting and retaining diverse, innovative talent across the organization.
    • We believe in the transformational power of collaborative artmaking and performance.
    • We recognize the importance of responsible stewardship of resources and sustainable business, financial, and environmental practices.
    • We serve the public good and engage with and respect our community of artists, audiences, staff, local citizens, patrons, donors, and the greater theatre community worldwide.

Principal Duties and Responsibilities:

1. Manages wardrobe and hair personnel, including but not limited to:
a. Oversees Wardrobe Supervisor and Hair & Wig Supervisors who create work assignments
and manages the day-to-day schedule and workflow.
b. Provides materials and equipment needed for wardrobe and hair personnel to successfully
open, run, and close a show.
c. Ensures wardrobe and hair personnel understand and uphold OSF mission and values.
d. Ensures wardrobe and hair personnel understand and adhere to the company handbook,
collective bargaining agreement, AEA guidelines and production department guidelines.
e. Ensures wardrobe and hair personnel understand and adhere to safety procedures, creating
additional safety protocols when necessary.
f. Ensures regular inspections of hair salon and stations, adhering to HLO, Health Licensing
Office regulations on safety, sanitization, and infection control.
g. Recruits, hires, conducts performance reviews, manages progressive discipline with P&C, and
organizes the on-boarding and off-boarding processes for wardrobe and hair personnel.
h. Performs administrative tasks such as payroll, expense reports, and injury forms.

2. Exemplify respect and inclusion by:
a. Demonstrating and creating an environment where each employee is supported.
b. Maintaining a safe and anti-racist working environment.
c. Recognizing micro-aggressions and interrupting othering behaviors.
d. Operationalizing IDEA concepts into organized practice in systems, processes, and problemsolving techniques.
e. Collaborating with other managers to enforce safety policies and keeping up to date with
required management-level training.

3. Manages the Wardrobe and Hair support of shows. Duties include and are not limited to:
a. Organizes and/or ensures organization of all wardrobe and hair functions for individual
shows, including working technical rehearsals, troubleshooting, run crew documentation,
and show reports.
b. Manages all Hair & Wig and understudy fittings with the Director of Stage Management.
c. Ensures design integrity and quality control of the costume and hair design throughout the
season.
d. Ensures the maintenance and organization of wardrobe and hair spaces and equipment.
e. Ensures wardrobe and hair follow safety, sanitization, infection control of all workspaces;
provides disinfectants and safety equipment.
f. Ensures Wig Leads and Key Stylist organize hair/wig inventory, pull, purchase, alter, or
manufacture all wigs, hair styles, and facial hair as designed and approved by the Costume
Designer. Supervises schedule for hair care and wig maintenance.
g. Collaborates with Costume Designer and Wig Leads to create show specific make-up.
h. Collaborates and communicates with the Costume Shop to balance the show requirements
with OSF resources to meet show and performer needs safely and efficiently- regarding wig
builds, quick changes, understudy fittings and wig fittings, and hair prep or style.
i. Develops and advocates for Wardrobe and Hair’s annual labor, material, and capital budgets
in the season budgeting process. Manages budgets throughout the year, keeping leadership
apprised of any challenges.
j. Attends Production Meetings, show specific costume meetings; convenes department
meetings and show specific wardrobe and hair meetings.
k. Participates and actively engages in Collective Bargaining Agreement negotiations.

4. Collaborates, coordinates, and communicates with many internal stakeholders about wardrobe and
hair functions. Some examples include:
a. Costume Shop: regarding costume closure modifications and special care of costumes and
wigs, resources, paperwork, load out schedule, cleaning and restoring costume rental items,
and production transfers.
b. Collaborates and resolves pre-show schedule for hair prep and dressing order, quick change
choreography, and on-stage pre-sets.
c. Stage Management: regarding AEA updates, run crew assignment needs, and show
breakdowns; keeping apprised changes to entrances/exit locations and run times.
collaborating closely with quick changes prioritizing crew and actor safety, and specific needs
for any given performance, understudy fittings, etc.

Other Duties and Responsibilities:
5. Responds to after-hours emergencies and participates in emergency response teams.
6. Assist in maintenance, transportation, and cleaning of show and rehearsal costumes, including dry
cleaning, as needed
7. Emergency understudy during the run of shows.
8. Represents OSF at organizational functions and conferences when requested.
9. Advises and/or leads facility maintenance and improvement projects as appropriate.
10. Assist Development and Marketing departments (for example, occasional donor events or creating
content re: quick changes for social media outlets).
11. Other duties as assigned by Costume Director.

Supervision Received: Costume Director


Supervision Exercised: Wardrobe Supervisor, Hair & Wig Supervisors, wardrobe and hair staff.

REQUIRED:
Education: High School Graduate or equivalent.

Work Experience: 5 years of experience in professional theatrical wardrobe, preferably experience supervising
projects and/or people in the entertainment industry.

PREFERRED:

  • Experience in using industrial and home sewing machines with a variety of fabrics
  • Knowledge or ability to understand regulations detailed in OHA, Oregon Health Authority Cosmetology
    Safety and Sanitation rules.
  • Experience in wig building, wig fronting, dying lace, and with working various adhesive methods.
  • Experience in wig building and hair care of Black/African American and multi-textured hair.
  • Experience with special effects on-stage makeup and prosthetics supporting all skin tones and genders.

  • Qualifications/Skills:
  • Ability to communicate effectively both verbally and in writing.
  • Knowledge of costume periods, safe work practices, and understanding repertory calendars.
  • Thorough knowledge using computer software, including Microsoft Excel, Outlook, Word, SharePoint,
    and other cloud-based information sharing systems.
  • Proficient in quick-change choreography for run crew planning with both costumes and hair.
  • Demonstrate initiative and tenacity in short-term and long-term planning.
  • Ability to collaborate and behave in a productive manner with colleagues and staff.
  • Ability to adapt and flex to operational changes and new procedures.
  • Expertise in organization, time management, and decision making.
    Excellent Inclusion, Equity, Diversity, and Access analysis and inclusive behavior:
  • Able to identify and dismantle work systems that uphold and promote systems of white supremacy; to
    re-envision and implement new systems that account for equity and promote inclusion in all areas of
    work.
  • Ability to approach relationships with colleagues and staff, particularly those belonging to
    underrepresented or historically marginalized groups, with an understanding that identity informs
    every individual’s human experience in a way that may differ from their own personal experience.
  • Ability to communicate about body proportions, hair textures and styling, skin tones and identities
    using respectful and equitable language.

Physical Ability: Lift and move costumes, wigs, and equipment weighing up to 30 pounds, climb stairs
repeatedly, kneel, squat, and bend. Sit and stand for eight hours or more a day.

Special Hours Requirements: Night-time/overnight and weekend hours are regularly required. The standard
work week is Tuesday – Sunday. Long hours are required, especially during technical rehearsals. The ability to
respond to emergencies with little notice is required.

PREFERRED: Experience working with unions and within the context of collective bargaining agreements. Attended EDI or
anti-racist trainings. Experience working in a repertory environment.