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Customer Service Representative/Administrative Assistant

4 months ago

Novi, United States HOMESTEAD PROPERTY MANAGEMENT SERVI Full time
Job DescriptionJob DescriptionBenefits:
  • Free uniforms
  • Paid time off
  • Training & development


Job Summary
We are seeking a motivated and outgoing Customer Service Representative/Administrative Assistant to join our team. In this role, you will provide support to our office employees, ensuring they have all the information and resources they need to perform their best. Your responsibilities will include answering phone calls, scheduling appointments, planning meetings, and writing correspondence. The ideal candidate is highly organized with excellent written and verbal communication skills and a friendly demeanor.

Responsibilities
  • Answer incoming phone calls and route them to the appropriate person
  • Schedule appointments and maintain a calendar
  • Organize meetings and take accurate minutes
  • Write emails, memos, and letters and distribute them appropriately
  • Contribute to company reports
  • Maintain an organized filing system
  • Develop, update, and maintain relevant office procedures
Qualifications
  • High school diploma/GED required, Associates degree or administrative training is preferred
  • Previous experience in community management
  • Familiarity with standard office equipment such as printers and fax machines
  • Excellent computer skills and knowledge of Microsoft Word, Outlook, and PowerPoint
  • Highly organized with excellent time management skills and the ability to prioritize projects