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Customer Service Representative
3 months ago
Are you passionate about delivering top-notch customer service? Champion Chevrolet Buick GMC is expanding, and we’re seeking dedicated Customer Service Representatives to join our dynamic team in LaGrange, KY. This is your chance to grow your career in a fast-paced, supportive environment with significant earning potential.
Why Choose Us?
- Competitive Pay: Enjoy a solid base salary plus commission with unlimited earning potential.
- Comprehensive Benefits:
- Medical, Vision, and Dental coverage
- 401(K) Retirement Plan
- Paid Time Off and Holidays
- Exclusive Employee Discounts
- At least one Saturday off per month
- Career Advancement: Opportunities for professional growth and career progression.
- Team Environment: Thrive in a collaborative and supportive workplace.
Your Responsibilities:
- Customer Engagement: Make outbound calls to schedule appointments—no cold calling required
- Team Collaboration: Participate in team development sessions to enhance performance.
- Responsive Service: Quickly respond to customer inquiries via phone, internet, and text using provided scripts.
- Data Management: Accurately enter and update customer information in our CRM system.
- Performance Goals: Meet and exceed call metrics and key performance indicators (KPIs).
- Efficient Workflow: Organize tasks to meet department deadlines.
- Internal Communication: Collaborate with internal departments to ensure seamless operations.
- Flexible Scheduling: Be available for some evenings, Saturdays, and holidays as needed.
What We’re Looking For:
- Friendly and Professional: Be the welcoming voice for our customers.
- Energetic and Driven: Bring enthusiasm and a positive attitude to the role.
- Experience: Previous experience in sales or a call center is a plus.
- Customer Service Expertise: Strong knowledge of customer service principles and practices.
- Tech-Savvy: Basic computer skills and typing proficiency are required.
- Industry Insight: Experience in the automotive industry or BDC is an advantage.
- Hospitality/Call Center Backgrounds: Candidates with experience in hospitality or call center sales are highly encouraged to apply.
Equal Opportunity Employer: Champion Chevrolet Buick GMC is committed to creating an inclusive workplace and is an Equal Opportunity Employer (EOE). We celebrate diversity and welcome applications from individuals of all backgrounds, regardless of age, race, color, religion, sex, national origin, sexual orientation, disability, or veteran status.
Ready to Elevate Your Career? If you’re eager to make a difference and join a team that values excellence, apply now to become a Customer Service Representative at Champion Chevrolet Buick GMC in LaGrange, KY. Start your rewarding career with us today
