Customer Service Representative

2 months ago


La Grange, Kentucky, United States Valor Full time
Job Summary

We are seeking a highly motivated and customer-focused Customer Service Representative to join our team at Valor. As a key member of our sales floor team, you will be responsible for providing exceptional customer service, supporting store operations, and contributing to a positive shopping experience for our customers.

Key Responsibilities
  • Customer Service: Provide excellent customer service by being well-trained, friendly, and responsive while following company procedures and policies.
  • Sales Support: Assist customers in finding products, answering questions, and making purchases.
  • Store Operations: Help maintain a clean and organized store environment, including restocking shelves, cleaning floors, and completing other tasks as assigned.
  • Inventory Management: Count and verify starting cash and inventory to ensure accuracy and completeness.
  • Cash Handling: Process customer transactions, handle cash and credit transactions, and maintain a clean and organized cash handling area.
  • Teamwork: Work collaboratively with other team members to achieve sales goals, provide excellent customer service, and maintain a positive store environment.
Requirements
  • Customer Service Skills: Possess a customer-centric, friendly, and service-oriented attitude.
  • Communication Skills: Ability to communicate effectively with customers, team members, and management.
  • Math Skills: Ability to perform basic math functions, including adding, subtracting, multiplying, and dividing.
  • Physical Demands: Ability to stand for long periods, lift up to 40 pounds, and perform other physical tasks as required.
  • Availability: Ability to work a variety of shifts, including mornings, afternoons, evenings, and weekends.


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