IT Help Desk Support

6 days ago

Roseland, United States K2 Staffing Full time
Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJand they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a clients business needs.

Duties & Responsibilities
  • Workwith sales to provide pre- and post-sales support, including tasks such as discovery meetings, site visits, proposals and presentations, technical assessments, implementation, and ongoing technical account management.
  • Deploying and managing Windows Servers and Active Directory
  • Designing Local Area Networks
  • Implementing and monitoring network security
  • Optimizing and maintaining network software and hardware
  • Building and deploying file servers and cloud computing solutions
  • Configuring and deploying VOIP solutions
  • Performing network infrastructure troubleshooting
  • Manage Microsoft Exchange Server
  • Telephone solutions
  • Monitors alert systems and take appropriate action as per guidelines.
  • Ability to use various messages in an event log to affect repairs.
  • Receive escalated service requests requiring an enhanced response.
  • New User On-boarding
Qualifications & Requirements
  • Minimum of 3 years hands-on experience configuring, troubleshooting and repairing networking equipment, Windows servers and workstations, Exchange server and Active Directory
  • 3 years of experience in a client-facing environment such as sales engineering
  • Excellent verbal and written communication skills and is comfortable working with clients at a business level to understand their current and historic issues regarding their business and technology
  • Possesses strong organizational and time-management skills
  • Experience writing proposals for and implementation of technical solutions to fulfill business needs
  • Results-oriented, self-motivated, energetic, professional, reliable, and a team player
  • Strong understanding of technology and business productivity systems
  • Experience with RMM (remote monitoring and management) tool a plus, such as Kaseya or Connectwise.
  • Experience with a PSA (ticketing system) tool a plus, such as Autotask or Connectwise.
  • Ability to problem solve at a high level, extraordinary customer service skills, strong multi-tasking, and organizational skills
  • Sales training experience is a plus
  • Having worked in an MSP environment is a major plus.
Ideal Qualifications (not required)
  • CompTIA Net+ and/or CompTIA Security+
  • MCSA (Microsoft Certified Systems Administrator/Solutions Associate) or MCSE (Microsoft Certified Systems Engineer) MCITP Microsoft Certified IT Professional, MCSE (Microsoft Certified Solutions Expert)
  • CCNA or CCIE-Cisco certifications a real plus
Our client offers challenging work, career opportunities, a pleasant work environment, and ongoing training.Employment Type: Full time Location: Roseland, NJ

  • IT Help Desk Support Specialist

    5 days ago

    Roseland, New Jersey, United States K2 Staffing Full time

    Job DescriptionJob SummaryK2 Staffing is seeking a highly skilled IT Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support to our clients, troubleshooting and resolving technical issues, and ensuring that our clients' technology needs are met.Duties and...

  • IT Help Desk Support Specialist

    4 days ago

    Roseland, New Jersey, United States K2 Staffing Full time

    Job DescriptionJob SummaryK2 Staffing is seeking a highly skilled IT Help Desk Support Specialist to join our team. As a Help Desk Support Specialist, you will be responsible for providing technical support to clients, troubleshooting and resolving technical issues, and ensuring that all technical systems are running smoothly.Key ResponsibilitiesProvide...

  • IT Help Desk Support Specialist

    4 days ago

    Roseland, Nebraska, United States K2 Staffing Full time

    Job Description**Job Summary**K2 Staffing is seeking a highly skilled IT Help Desk Support Specialist to join our team. As a key member of our technical support team, you will be responsible for providing exceptional technical support to our clients, ensuring their IT systems are running smoothly and efficiently.Key Responsibilities:Provide pre- and...

  • IT Help Desk Support

    3 months ago

    Roseland, United States K2 Staffing, LLC Full time

    Job DescriptionJob DescriptionSummaryOur client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a...

  • IT Help Desk Support

    1 month ago

    Roseland, United States K2 Staffing Full time

    Job DescriptionJob DescriptionSummary  Our client is a leading IT Solutions Company located in Roseland, NJ and they are in need of a Level II IT Help Desk Support. A qualified candidate would have both proven experience with technology and outstanding personal communication skills. You should enjoy building solutions that leverage technology to meet a...

  • Technical Support Specialist

    2 weeks ago

    Roseland, Nebraska, United States K2 Staffing Full time

    Job DescriptionOverviewOur client, K2 Staffing, is a prominent provider of IT solutions, seeking a Level II IT Help Desk Support professional. The ideal candidate will possess extensive technical expertise along with exceptional interpersonal communication abilities. A passion for developing technology-driven solutions to address client requirements is...

  • Technical Support Specialist

    1 week ago

    Roseland, Nebraska, United States K2 Staffing Full time

    Job DescriptionOverviewOur client, K2 Staffing, is a prominent IT Solutions provider seeking a Level II IT Help Desk Support professional. The ideal candidate will possess a robust background in technology along with exceptional interpersonal communication abilities. A passion for creating solutions that utilize technology to fulfill client requirements is...

  • Direct Support Professional

    2 weeks ago

    Roseland, United States DABS, Inc. Full time

    DABS Inc provides comprehensive life skills training to adults with developmental disabilities, especially those experiencing placement challenges across California. We develop placement opportunities in order to help clients achieve a dignified experience of living and thriving within a network of community support and outreach.Our life skills training...

  • Chiropractor / Clinic Director

    2 weeks ago

    Roseland, United States HealthSource Chiropractic Full time

    Benefits: PTO and other great benefits Continuous clinical and business training Company-paid CEU's Company-paid MalPractice Insurance Lead Doctor of Chiropractic/Clinic DirectorAre you passionate about Chiropractic care?Do you love helping people feel their best?If you answered "YES" and Chiropractic is your calling, not just a job, you're our kind of...

  • Chiropractor / Clinic Director

    2 weeks ago

    Roseland, United States HealthSource Chiropractic Full time

    Benefits: PTO and other great benefits Continuous clinical and business training Company-paid CEU's Company-paid MalPractice Insurance Lead Doctor of Chiropractic/Clinic Director Are you passionate about Chiropractic care? Do you love helping people feel their best? If you answered "YES" and Chiropractic is your calling, not just a job, you're our kind of...

  • Chiropractor / Clinic Director

    2 weeks ago

    Roseland, United States HealthSource Chiropractic Full time

    Benefits: PTO and other great benefits Continuous clinical and business training Company-paid CEU's Company-paid MalPractice Insurance Lead Doctor of Chiropractic/Clinic Director Are you passionate about Chiropractic care? Do you love helping people feel their best? If you answered "YES" and Chiropractic is your calling, not just a job, you're our kind of...

  • Mid-Senior Level Claims Specialist

    3 months ago

    Roseland, United States Hire Point Recruiting Full time

    Job DescriptionJob DescriptionThe Senior Claim Specialist will manage the claims process for clients from start to finish, aiming to achieve the best possible outcomes for both internal and external clients. This role requires an experienced claims professional who can operate with minimal supervision and consistently deliver exceptional service. Exposure to...

  • Senior Oracle Developer

    4 weeks ago

    Roseland, United States AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company Full time

    HybridPosition Title:Oracle FCCM Technical Consultant - EDQPosition Summary:Oracle OFSAA FCCM – EDQ Developer for Customer Screening. Must have 10+ years of experience in implementing OFSAA FCCM solutions or performing upgrade of existing OFSAA FCCM solutions Exhibit strong subject matter expertise in the Compliance domain on Anti Money Laundering, Know...

  • Senior Oracle Developer

    4 weeks ago

    Roseland, United States AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company Full time

    HybridPosition Title:Oracle FCCM Technical Consultant - EDQPosition Summary:Oracle OFSAA FCCM – EDQ Developer for Customer Screening. Must have 10+ years of experience in implementing OFSAA FCCM solutions or performing upgrade of existing OFSAA FCCM solutions Exhibit strong subject matter expertise in the Compliance domain on Anti Money Laundering, Know...

  • Senior Oracle FCCM Developer

    4 weeks ago

    Roseland, United States AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company Full time

    REMOTE!!!!! Position Title:Oracle FCCM Technical Consultant - EDQPosition Summary:Oracle OFSAA FCCM – EDQ Developer for Customer Screening. Must have 10+ years of experience in implementing OFSAA FCCM solutions or performing upgrade of existing OFSAA FCCM solutionsExhibit strong subject matter expertise in the Compliance domain on Anti Money Laundering,...

  • Senior Oracle FCCM Developer

    4 weeks ago

    Roseland, United States AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company Full time

    REMOTE!!!!! Position Title:Oracle FCCM Technical Consultant - EDQPosition Summary:Oracle OFSAA FCCM – EDQ Developer for Customer Screening. Must have 10+ years of experience in implementing OFSAA FCCM solutions or performing upgrade of existing OFSAA FCCM solutionsExhibit strong subject matter expertise in the Compliance domain on Anti Money Laundering,...

  • Service / Change Manager

    1 week ago

    Roseland, United States AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company Full time

    AGM is currently hiring a Service / Change manager to work hybrid onsite in Roseland NJ. This is a long term contract and an immediate need. It will be Hybrid onsite.Key Responsibilities:As an IT Release and Change Specialist, you will:Lead the Change Advisory Board (CAB) to perform impact analysis, minimizing risk and disruption.Develop and maintain the...

  • Service / Change Manager

    7 days ago

    Roseland, United States AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company Full time

    AGM is currently hiring a Service / Change manager to work hybrid onsite in Roseland NJ. This is a long term contract and an immediate need. It will be Hybrid onsite.Key Responsibilities:As an IT Release and Change Specialist, you will:Lead the Change Advisory Board (CAB) to perform impact analysis, minimizing risk and disruption.Develop and maintain the...

  • Localization Project Manager

    2 months ago

    Roseland, United States AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company Full time

    Our client, a fortune 250 global company, is currently seeking a Localization Project Manager to work hybrid on-site out of their New Jersey office. This is an immediate need and will be a minimum of a six month contract.In this role, you will work alongside a team of friendly, passionate, and creative localization experts to bring our products to...

  • Localization Project Manager

    2 months ago

    Roseland, United States AGM Tech Solutions - A Woman and Latina-owned IT Staffing Firm-an Inc. 5000 company Full time

    Our client, a fortune 250 global company, is currently seeking a Localization Project Manager to work hybrid on-site out of their New Jersey office. This is an immediate need and will be a minimum of a six month contract.In this role, you will work alongside a team of friendly, passionate, and creative localization experts to bring our products to...